Sales Admin - Order Fulfillment & Invoicing

KIONG GAY (MALAYSIA) PLASTERCEIL SDN BHD; Ipoh; On-site; MYR 22,000 - 36,000; Full time

Job summary

Kiong Gay Plasterceil Sdn Bhd is seeking a Sales Administrator in Ipoh to support quotations, orders, and invoices while handling customer inquiries and maintaining records. The role collaborates with warehouse, logistics, production, purchasing and accounts to fulfill orders and monitor accounts receivable.

Strong communication and organizational skills are essential for success. Responsibilities include preparing sales documentation, producing periodic reports for management, and sustaining

Responsibilities

• Support Outdoor Sales Representatives with quotations, orders, invoices and customer requirements.
• Handle walk-in customers and inquiries via phone, email and in person.
• Prepare and maintain accurate sales documentation and records according to SOP.
• Coordinate with Warehouse, Logistics, Production, Purchasing and Accounts for order fulfilment.
• Monitor customer activity and follow up on inactive accounts.
• Monitor AR collection and follow up on outstanding payments.
• Prepare sales reports and provide timely updates to Management.
• Maintain good customer relationships and provide after-sales support.
• Perform other ad-hoc duties as assigned.

Skills

Customer service

Order processing

Sales support

Job description

Kiong Gay Plasterceil Sdn Bhd is seeking a Sales Administrator in Ipoh to support quotations, orders, and invoices while handling customer inquiries and maintaining records. The role collaborates with warehouse, logistics, production, purchasing and accounts to fulfill orders and monitor accounts receivable.

Strong communication and organizational skills are essential for success. Responsibilities include preparing sales documentation, producing periodic reports for management, and sustaining