Sales Admin Executive: Coordination & Customer Support

Topmix Resources Sdn. Bhd.; Seberang Perai; On-site; MYR 28,000 - 45,000; Full time

Job summary

Topmix Resources Sdn. Bhd. is seeking a Sales Admin Executive to support the sales team with customer follow-ups, sample and catalogue coordination, and day-to-day sales administration.

You will handle order processing, assist with cold calls, maintain documents, and collaborate with a busy team. The role requires good English and Bahasa Malaysia, Mandarin is a plus, and proficiency in MS Word and Excel.

Qualifications

• STPM or Diploma or bachelor's degree in business administration, Sales & Marketing, or a related field.
• 1–2 years of working experience in sales administration or customer service; fresh graduates may apply.
• Good communication and interpersonal skills.
• English and Bahasa Malaysia required; Mandarin is an added advantage.
• Proficient in Microsoft Office.

Responsibilities

• Assist External Sales team in coordinating and arranging delivery of samples and catalogues.
• Conduct cold calling and follow-ups to support sales development.
• Monitor and control sample and catalogue inventory and arrange replenishment orders.
• Provide backup support to Customer Service during peak hours, including self-collection orders.
• Organize and maintain sales documents and records; assist with coordination and ad hoc duties.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Education

Diploma/BA in Business Administration or Sales & Marketing

Tools

MS Word

MS Excel

Microsoft Office

Job description

Topmix Resources Sdn. Bhd. is seeking a Sales Admin Executive to support the sales team with customer follow-ups, sample and catalogue coordination, and day-to-day sales administration.

You will handle order processing, assist with cold calls, maintain documents, and collaborate with a busy team. The role requires good English and Bahasa Malaysia, Mandarin is a plus, and proficiency in MS Word and Excel.