SaaS Customer Onboarding Pro – Hotels

Mysoftinn; Malacca City; On-site; MYR 26,226 - 31,806; Full time

Benefits offered by this job

Performance incentives and commissions

Free flow of snacks

Monthly potluck parties

HubSpot CRM Certification

Mobile phone call and data plan allowance

Coursera PLUS Subscription

Job summary

Mysoftinn is seeking a Customer Onboarding Executive in Malacca City to engage with prospects, assist in SaaS product setup, and conduct training. The ideal candidate should possess excellent communication skills, a passion for hotel technology, and a proactive attitude.

This role offers a salary range of RM 2,350 to RM 2,850, performance incentives, and various employee benefits including free snacks, monthly potlucks, and professional development opportunities.

Qualifications

• Passionate about hotel technology and software.
• Develop deep knowledge of products & services offered by Softinn.
• Willingness to learn and solve customer problems.

Responsibilities

• Engage with prospects to assist in account setup.
• Coordinate onboarding with the sales team.
• Conduct product demos and training.
• Handle inbound sales inquiries professionally.
• Gather customer feedback on onboarding experience.

Skills

Good communication skills

Presentation skills

Proactive and result-driven

Organized and detail-oriented

Excellent command of English and Bahasa Melayu

Tools

HubSpot

Job description

Mysoftinn is seeking a Customer Onboarding Executive in Malacca City to engage with prospects, assist in SaaS product setup, and conduct training. The ideal candidate should possess excellent communication skills, a passion for hotel technology, and a proactive attitude.

This role offers a salary range of RM 2,350 to RM 2,850, performance incentives, and various employee benefits including free snacks, monthly potlucks, and professional development opportunities.