RMA & Warehouse Operations Specialist

TPLINK DISTRIBUTION MALAYSIA SDN BHD; Shah Alam; On-site; MYR 40,000 - 54,000; Full time

Benefits offered by this job

Public holidays

Free parking

Birthday voucher

Staff purchase discounts

Weekly sport sessions

Annual company trip

Long Service Award

Festive gifts

Job summary

TP-Link Distribution Malaysia Sdn Bhd is seeking a Warehouse Administrator to manage customer RMA returns and exchanges, maintaining accurate records and liaising with Sales and third‑party warehouses to ensure policy‑compliant handling.

The role requires proven warehouse administration experience, a relevant diploma, at least 2 years in the field, and own transportation. Attractive benefits include holidays, parking, staff discounts, and team events.

Qualifications

• Proven experience in warehouse administration.
• Diploma or professional qualification in Warehouse, Supply Chain, or Logistic Management preferred.
• Minimum 2 years of relevant work experience.
• Must have own transportation.

Responsibilities

• Process and manage customer RMA returns and exchanges.
• Communicate with customers to resolve RMA issues related to returns, warranties, and exchanges.
• Ensure all RMA returns, exchanges, and warranty claims adhere to established policies and procedures.
• Maintain accurate records of all RMA transactions.
• Collaborate with Sales to align RMA processes with company objectives.
• Quarterly classification and repackaging of all defective stock for disposal or return to factory for warranty claims.
• Communicate effectively with third‑party warehouse partners.
• Organize and manage all warehouse documents.

Skills

Warehouse administration

RMA process

Transportation

Education

Diploma in Warehouse/Supply Chain/Logistic Management

Job description

TP-Link Distribution Malaysia Sdn Bhd is seeking a Warehouse Administrator to manage customer RMA returns and exchanges, maintaining accurate records and liaising with Sales and third‑party warehouses to ensure policy‑compliant handling.

The role requires proven warehouse administration experience, a relevant diploma, at least 2 years in the field, and own transportation. Attractive benefits include holidays, parking, staff discounts, and team events.