Rewards Strategy Lead — AVP

OCBC Bank (Malaysia) Berhad; Malaysia; On-site; MYR 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Development opportunities

Equal opportunity

Job summary

OCBC Bank (Malaysia) Berhad is seeking a Rewards Specialist to design and implement customer rewards programs that align with lifestyle needs and business goals. You will analyze customer data, collaborate with cross‑functional teams, and source compelling offers from partners.

The role requires a degree in Marketing or Business, at least 3 years in rewards program design, strong analytical and project management skills, and a passion for delivering exceptional customer experiences.

Qualifications

• A degree in Marketing, Business, or a related field.
• At least 3 years of experience in rewards program design and implementation.
• Strong analytical and problem‑solving skills.
• Excellent communication and project management skills.
• Ability to work in a fast‑paced environment and meet deadlines.
• Passion for delivering exceptional customer experiences.

Responsibilities

• Design and implement rewards programs tailored to customers’ lifestyles and interests.
• Analyze customer data to identify trends and preferences.
• Collaborate with cross‑functional teams to develop and launch new rewards programs.
• Develop and manage relationships with external partners to source rewards and offers.
• Monitor and evaluate the effectiveness of rewards programs and make recommendations for improvement.

Skills

Analytical skills

Communication skills

Project management

Deadline oriented

Customer-focused

Education

Bachelor's degree in Marketing or Business

Job description

OCBC Bank (Malaysia) Berhad is seeking a Rewards Specialist to design and implement customer rewards programs that align with lifestyle needs and business goals. You will analyze customer data, collaborate with cross‑functional teams, and source compelling offers from partners.

The role requires a degree in Marketing or Business, at least 3 years in rewards program design, strong analytical and project management skills, and a passion for delivering exceptional customer experiences.