Rewards- AVP

OCBC Malaysia; Malaysia; On-site; MYR 223,000 - 318,000; Full time

Benefits offered by this job

Competitive base salary

Industry-leading learning and devopop.

Equal opportunity

Job summary

OCBC Group is seeking a proactive Rewards Specialist to design and implement customer rewards programs aligned with evolving customer lifestyles and preferences. You will analyze data, collaborate with cross-functional teams, and manage external partners to source compelling rewards and offers.

The role requires a degree in Marketing or Business and at least 3 years of rewards program design experience. You will work in a fast-paced environment, delivering innovative programs that enhance

Qualifications

• A degree in Marketing, Business, or a related field.
• At least 3 years of experience in rewards program design and implementation.
• Strong analytical and problem-solving skills.
• Excellent communication and project management skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Passion for delivering exceptional customer experiences.

Responsibilities

• Design and implement rewards programs that are tailored to our customers' lifestyles and interests
• Analyze customer data to identify trends and preferences
• Collaborate with cross-functional teams to develop and launch new rewards programs
• Develop and manage relationships with external partners to source rewards and offers
• Monitor and evaluate the effectiveness of rewards programs and make recommendations for improvement

Skills

Analytical skills

Communication skills

Project management

Problem-solving

Education

Marketing/Business related degree

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Job Description

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Rewards Specialist

Why Join

Imagine being part of a team that makes a real difference in people's lives by providing them with the rewards they deserve. As a Rewards Specialist at OCBC, you'll play a key role in designing and implementing rewards programs that motivate and engage our customers. It's a challenging and rewarding role that requires creativity, analytical skills, and a passion for delivering exceptional customer experiences.

How you succeed

To succeed in this role, you'll need to have a deep understanding of our customers' needs and preferences. You'll work closely with cross-functional teams to design and implement rewards programs that are tailored to our customers' lifestyles and interests. You'll also need to stay up-to-date with industry trends and best practices to ensure that our rewards programs are competitive and effective.

What you do

• Design and implement rewards programs that are tailored to our customers' lifestyles and interests
• Analyze customer data to identify trends and preferences
• Collaborate with cross-functional teams to develop and launch new rewards programs
• Develop and manage relationships with external partners to source rewards and offers
• Monitor and evaluate the effectiveness of rewards programs and make recommendations for improvement

Who you are

• A degree in Marketing, Business, or a related field
• At least 3 years of experience in rewards program design and implementation
• Strong analytical and problem-solving skills
• Excellent communication and project management skills
• Ability to work in a fast-paced environment and meet deadlines
• Passion for delivering exceptional customer experiences

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want.

Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.