Rewards- AVP

OCBC Bank (Malaysia) Berhad; Malaysia; On-site; MYR 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Development opportunities

Equal opportunity

Job summary

OCBC Bank (Malaysia) Berhad is seeking a Rewards Specialist to design and implement customer rewards programs that align with lifestyle needs and business goals. You will analyze customer data, collaborate with cross‑functional teams, and source compelling offers from partners.

The role requires a degree in Marketing or Business, at least 3 years in rewards program design, strong analytical and project management skills, and a passion for delivering exceptional customer experiences.

Qualifications

• A degree in Marketing, Business, or a related field.
• At least 3 years of experience in rewards program design and implementation.
• Strong analytical and problem‑solving skills.
• Excellent communication and project management skills.
• Ability to work in a fast‑paced environment and meet deadlines.
• Passion for delivering exceptional customer experiences.

Responsibilities

• Design and implement rewards programs tailored to customers’ lifestyles and interests.
• Analyze customer data to identify trends and preferences.
• Collaborate with cross‑functional teams to develop and launch new rewards programs.
• Develop and manage relationships with external partners to source rewards and offers.
• Monitor and evaluate the effectiveness of rewards programs and make recommendations for improvement.

Skills

Analytical skills

Communication skills

Project management

Deadline oriented

Customer-focused

Education

Bachelor's degree in Marketing or Business

Job description

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career.

Your Opportunity Starts Here.

Job Description

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Rewards Specialist

Why Join

Imagine being part of a team that makes a real difference in people’s lives by providing them with the rewards they deserve. As a Rewards Specialist at OCBC, you’ll play a key role in designing and implementing rewards programs that motivate and engage our customers. It’s a challenging and rewarding role that requires creativity, analytical skills, and a passion for delivering exceptional customer experiences.

How you succeed

To succeed in this role, you’ll need to have a deep understanding of our customers’ needs and preferences. You’ll work closely with cross‑functional teams to design and implement rewards programs that are tailored to our customers’ lifestyles and interests. You’ll also need to stay up‑to‑date with industry trends and best practices to ensure that our rewards programs are competitive and effective.

What you do

• Design and implement rewards programs that are tailored to our customers’ lifestyles and interests
• Analyze customer data to identify trends and preferences
• Collaborate with cross‑functional teams to develop and launch new rewards programs
• Develop and manage relationships with external partners to source rewards and offers
• Monitor and evaluate the effectiveness of rewards programs and make recommendations for improvement

Who you are

• A degree in Marketing, Business, or a related field
• At least 3 years of experience in rewards program design and implementation
• Strong analytical and problem‑solving skills
• Excellent communication and project management skills
• Ability to work in a fast‑paced environment and meet deadlines
• Passion for delivering exceptional customer experiences

Who we are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career. Your Opportunity Starts Here.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry‑leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

OCBC Bank, is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southest Asia by assets and one of the world’s most high‑rated banks, with an Aa1 rating from Moody’s. It is also ranked by Bloomberg Markets as the world’s strongest bank.

OCBC Bank and its subsidiaries offer a broad array of specialist financial services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC Bank’s key markets are Singapore’s Malaysia, Indonesia and Greater China. It has a network of over 600 branches and representative offices in 18 countries and territories, including more than 330 branches and offices in Indonesia that are operated by its subsidiary, Bank OCBC NISP

OCBC Bank’s insurance subsidiary, Great Eastern Holdings, is the largest Insurance group in Singapore and Malaysia by assets. Its asset management subsidiary, Lion Group Investor, is one of the largest private sector asset management companies in Southest Asia. Private Banking services are provided by subsidiary Bank of Singapore, which continued to gain industry recognition in 2011 including being voted ‘Outstanding Private Bank in Asia Pacific’ by Private Banker international

After being actively involved in offering Islamic banking products and services since 1995, OCBC Bank launched its wholly-owned Islamic banking subsidiary, OCBC Al‑Amin Bank Berhad, on 1 December 2008. OCBC Al‑Amin offers products and services which are developed based on the applicable Shariah contract and with the endorsement of the Shariah Advisory Committee to meet the requirements of both Muslims and non‑Muslims alike.

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