Retail Trainee

KEDAI BUKU PINTAR SDN. BHD.; Malacca City; On-site; MYR 6,700 - 11,000; Full time

Benefits offered by this job

Attendance bonus

Promotion opportunities

Job summary

KEDAI BUKU PINTAR SDN. BHD. invites applications for an internship position in our busy store.

You will provide high-class customer service, help manage the books, stationery, photostat and uniforms department, and assist with processing orders to support sales growth. This role welcomes students and recent high school graduates; Malay and English proficiency is preferred, and strong communication is valued.

Qualifications

• Experience not required.
• Students are highly encouraged to apply.
• Basic understanding of sales principles and customer service practices.
• Proficiency in Malay and English (preferably).
• Solid communication and interpersonal skills.
• Friendly, helpful, confident and engaging personality.
• Basic administration skills.
• Min High School (SPM) qualification.

Responsibilities

• Provide high class customer service and increase company's sales and growth.
• Manage the department (books, stationery, photostat, uniforms) that was assigned.
• Attend to the customers needs, resolve complaints and make orders to ensure customers satisfaction.
• Maintain a fully-stocked department that includes restocking.
• Arrange and label books / stationery / uniforms on display.
• Ensure merchandise on display are clean and presentable.
• Greeting and serving customers as soon as they enter the store and advertise the products in-store.
• Ascertain customer's needs and wants.
• Maintain the cleanliness and tidiness of the department.

Skills

Customer service

Sales principles

Communication skills

Interpersonal skills

Malay & English

Administration skills

Education

High School (SPM) or equivalent

Job description

Working hours: 10 am - 7 pm ; Closes on every Friday

Role/ Responsibilites :

Provide high class customer service and increase company's sales and growth.

Responsible to manage the department (books, stationery, photostate, uniforms) that was assigned.

Attend to the customers needs, resolve complaints and make orders to ensure customers satisfaction.

Maintain a fully-stocked department that includes restocking.

Arrange and label books / stationery / uniforms on display.

Ensure merchandise on display are clean and presentable.

Greeting and serving customers as soon as they enter the store and advertise the products in-store.

Ascertain customer's needs and wants.

Maintain the cleanliness and tidiness of the department.

Requirement / Skills:

• Experience is not needed/compulsary.
• Students are highly encouraged to apply.
• Basic understanding of sales principles and customer service practices
• Proficiency in Malay and English (preferably)
• Solid communication and interpersonal skills
• Friendly, helpful, confident and engaging personalityBasic administration skills
• Min High School (SPM) qualification

Job Type: Internship

Opportunities for promotion

Supplemental pay types:

• Attendance bonus