AREA TRAINER

myNews; Kuala Lumpur; On-site; MYR 33,480 - 55,800; Full time

Job summary

A leading retail company in Kuala Lumpur is seeking a Training Assistant to support training program development and execution. The ideal candidate should have a degree, experience in Operations Training or Soft Skills Training, and excellent communication skills. Responsibilities include conducting training, managing the training center, and ensuring smooth execution of activities. This role requires travel within Klang Valley and may include outstation trips.

Qualifications

• Willing to travel within Klang Valley and outstation.
• Experience in Operations Training or Soft Skills Training.
• Experience in outlet operations management (retail / F&B).

Responsibilities

• Assist Training Executive with development and updates of Training Program Materials.
• Conduct training and staff performance improvement tasks.
• Manage Training Centre and Training Store maintenance.
• Drive communications with relevant parties for activity execution.

Skills

Operations Training

Soft Skills Training

Communication

Education

Degree in any field, preferably in Education, Retailing, or Management

Job description

Responsibilities

• Responsible to assist Training Executive for development and updates of Training Program Materials and documents for both store operations and non-operations related.
• Liaise with Training Executive to ensure information and activities are consistently communicated and updated.
• Conduct basic/refresher/new outlet opening training and other staff performance improvement tasks assigned regularly
• Conduct follow ups and On-the-job evaluation for new staff to certify the staff.
• Monitor and manage their base Training Centre and Training Store (if available) to ensure that both venues are well maintained and in good and ready condition.
• Assist in any additional activities within COE department function assigned by superiors on timely execution to achieve company and departmental goals and target, and ensure all activities are recorded and documented.
• Drive internal and external communications with relevant parties to ensure smooth execution of the activities.

Job Requirements

• Degree in any field. Preferably degree in Education, Retailing, Management
• Willing to travel within Klang Valley and outstation.
• Experience in Operations Training or Soft Skills Training.
• Experience in outlet operations management (retail / F&B).

Min. Education: Degree

Industry: Retail / Wholesale Trading / Property