Retail Team Lead – Customer Experience & Operations

BOULEVARD TRADING SDN BHD; Miri; On-site; MYR 36,000 - 51,000; Full time

Job summary

BOULEVARD TRADING SDN BHD in Miri, Sarawak, Malaysia seeks an energetic retail supervisor to lead a storefront team. The role requires managing shifts, engaging customers, and ensuring smooth operations in a fast-paced retail environment.

You will oversee cash handling, inventory, and reporting while maintaining a customer‑friendly store presence and strong team leadership. The ideal candidate has proven supervisory experience in retail, excellent interpersonal skills, and the initiative to

Qualifications

• Experience in a retail or outlet supervisory role.
• Strong leadership, organizational, and customer service skills.
• Proficient in cash handling, reporting, and inventory systems.
• Ability to work on shift basis including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and possess initiative.
• Able to work under pressure in a fast-paced environment.

Skills

Leadership

Organizational skills

Customer service

Cash handling

Inventory systems

Team player

Initiative

Ability to work under pressure

Interacting with people

Customer oriented

Job description

BOULEVARD TRADING SDN BHD in Miri, Sarawak, Malaysia seeks an energetic retail supervisor to lead a storefront team. The role requires managing shifts, engaging customers, and ensuring smooth operations in a fast-paced retail environment.

You will oversee cash handling, inventory, and reporting while maintaining a customer‑friendly store presence and strong team leadership. The ideal candidate has proven supervisory experience in retail, excellent interpersonal skills, and the initiative to