Retail Supply Chain Lead: Demand & Inventory Optimization

Shopee Mobile Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 140,000 - 220,000; Full time

Job summary

Shopee Mobile Malaysia Sdn Bhd is seeking a Supply Chain Team Lead to oversee demand planning, inventory health, and supplier performance. You will lead a team of demand planners and collaborate with Commercial, Category, Warehouse, Finance, and suppliers to ensure product availability while maintaining healthy stock levels.

The role emphasizes driving forecasts, replenishment plans, and inventory control for campaigns and promotions, with a focus on delivering reliable service in a fast-paced

Qualifications

• Experience in demand planning, supply planning, inventory management, or retail supply chain.
• Experience managing or leading a planning team.
• Strong analytical and stakeholder management skills.
• Experience with ERP/WMS/planning systems.
• Proficiency in data analysis and dashboarding is an advantage.
• E-commerce or omnichannel retail experience is preferred.

Responsibilities

• Lead, coach, and develop a team of demand planners.
• Manage category/supplier portfolios and ensure consistent planning processes.
• Drive team performance and capability development.
• Own stock coverage, in-stock rate, forecast accuracy, and inventory health.
• Oversee demand forecasts and replenishment plans, considering promotions, seasonality, and new launches.
• Identify and mitigate stockouts, overstock, and aged/slow-moving inventory.
• Lead inventory planning for major campaigns and sales events.
• Monitor supplier OTIF and maintain supplier performance scorecards.
• Identify root causes of supplier issues and drive improvement plans.
• Ensure suppliers comply with inbound requirements such as booking, ASN/PO accuracy, labelling, packaging, and documentation.
• Partner with Warehouse/Inbound teams to resolve delivery and compliance issues.
• Provide regular reporting on inventory, availability, OTIF, and supplier compliance.
• Partner with Commercial, Category, Finance, and Warehouse teams to align on inventory targets and operational needs.
• Drive process improvements and automation opportunities.

Skills

Demand planning

Inventory management

Team leadership

Stakeholder management

Data analysis

Dashboarding

Tools

ERP systems

WMS

Forecasting tools

Job description

Shopee Mobile Malaysia Sdn Bhd is seeking a Supply Chain Team Lead to oversee demand planning, inventory health, and supplier performance. You will lead a team of demand planners and collaborate with Commercial, Category, Warehouse, Finance, and suppliers to ensure product availability while maintaining healthy stock levels.

The role emphasizes driving forecasts, replenishment plans, and inventory control for campaigns and promotions, with a focus on delivering reliable service in a fast-paced