Retail Store Supervisor: Operations & Team Lead

QL Maxincome Sdn Bhd (FamilyMart); Ipoh; On-site; MYR 33,000 - 47,000; Full time

Job summary

FamilyMart Seri Botani in Ipoh is seeking a Store Supervisor to oversee daily store operations, ensure stock availability, and lead a team to meet performance targets. The role involves supervising staff, maintaining store standards, and stepping in for the Store Manager as needed.

The successful candidate will have SPM qualification or relevant retail experience, strong Bahasa Malaysia and English communication skills, and be willing to work shifts, including weekends and public holidays.

Qualifications

• SPM qualification or retail experience.
• Able to communicate clearly in Bahasa Malaysia and English.
• 1–2 years of retail or customer service experience preferred.
• Willing to work at retail outlets and relocate if required.
• Able to work on a shift basis, including weekends and public holidays.
• Own transport.

Responsibilities

• Forecast, plan, order and stock merchandise to ensure stock availability at all times.
• Ensure daily store operations adhere to company policies and operating standards.
• Promote professionalism of staff in retail operations.
• Guide and supervise store activities to keep operations in good order.
• Deputies to manage store in the absence of the Store Manager.
• Maintain store cleanliness, safety and housekeeping.

Skills

Retail experience

Bilingual communication

Willing to relocate

Shift work

Education

SPM qualification

Job description

FamilyMart Seri Botani in Ipoh is seeking a Store Supervisor to oversee daily store operations, ensure stock availability, and lead a team to meet performance targets. The role involves supervising staff, maintaining store standards, and stepping in for the Store Manager as needed.

The successful candidate will have SPM qualification or relevant retail experience, strong Bahasa Malaysia and English communication skills, and be willing to work shifts, including weekends and public holidays.