Retail Store Manager — Lead, Grow & Inspire (Flexible Hours)

Luxottica; Selangor; On-site; MYR 39,000 - 58,000; Full time

Benefits offered by this job

Employee Shareholding Program

Flexible working arrangements

Paid time off

Medical benefits

Job summary

EssilorLuxottica's Oakley brand is seeking a Store in-charge to oversee all aspects of store operations, drive sales, ensure excellent customer service and maintain stock integrity in our Selangor store. You will recruit and lead a team, manage KPI targets, safeguard health and safety, and act as the store ambassador, delivering a memorable shopping experience that reflects our brand values.

The role offers opportunities for career development within a global eyewear leader, with a focus on

Responsibilities

• Oversee the store’s day-to-day operations.
• Deliver memorable customer service and exceptional product knowledge.
• Ensure all KPI targets & expectations are delivered.
• Ensure costs are kept to a minimum & stock loss is within company guidelines.
• Regularly analyze sales performance, maximizing strengths & reviewing poor performance to establish an action plan for improvement.
• Maintain inspiring visual merchandising in store as per guidelines.
• Recruit, lead, motivate and inspire your team to succeed in store as well as support them in developing their careers.
• Ensuring that the store is always on top of the competition by being commercial focused.
• Manage all legalities & Health & Safety of the business.
• Point-of-sale and cash handling including counting, reconcile and cash deposits according to established procedures and security guidelines.
• Network effectively with internal and external stakeholders
• Any other ad hoc duties assigned.

Job description

EssilorLuxottica's Oakley brand is seeking a Store in-charge to oversee all aspects of store operations, drive sales, ensure excellent customer service and maintain stock integrity in our Selangor store. You will recruit and lead a team, manage KPI targets, safeguard health and safety, and act as the store ambassador, delivering a memorable shopping experience that reflects our brand values.

The role offers opportunities for career development within a global eyewear leader, with a focus on