Retail Store Lead — Operations & Stock

QL Maxincome Sdn Bhd (FamilyMart); Bayan Lepas; On-site; MYR 40,000 - 58,000; Full time

Job summary

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is seeking a Store Supervisor for our Golden Triangle 2 outlet. You will oversee daily operations, ensure compliance with policies, and guide retail staff to deliver friendly service.

You will forecast, plan, and stock merchandise to maintain availability while managing shifts, weekends, and holidays. Own transport is preferred; relocation to other outlets may be required.

Qualifications

• Must communicate clearly in Bahasa Malaysia and English.
• Preferably 1–2 years of experience in retail or customer service.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stocks availability at all times.
• Ensures effective and economic use of staff retail operations department to achieve its objectives.
• Promotes professionalism of staff in retail operation department.
• To guide and ensure the system for overall store activities in good order.
• Deputies to manage store in the absence of Store Manager.
• To ensure store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Bahasa Malaysia

English

Education

SPM or equivalent

Job description

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is seeking a Store Supervisor for our Golden Triangle 2 outlet. You will oversee daily operations, ensure compliance with policies, and guide retail staff to deliver friendly service.

You will forecast, plan, and stock merchandise to maintain availability while managing shifts, weekends, and holidays. Own transport is preferred; relocation to other outlets may be required.