Retail Store Lead & Brand Experience Architect

Clarks group; Kuala Lumpur; On-site; MYR 44,640 - 66,960; Full time

Job summary

Clarks group is seeking a Retail Store Leader in Kuala Lumpur to inspire and develop the team, ensuring a true brand experience for customers. The role demands effective management of commercial KPIs and exceptional customer service standards.

The ideal candidate will possess in-depth knowledge of the Malaysia retail market, a proven track record in team leadership, and the ability to drive store performance. Proficiency in IT tools such as Excel, Word, and PowerPoint is essential.

Qualifications

• In-depth knowledge and experience of Malaysia Retail market.
• Proven track record in managing a store and leading a team.
• Experience in coaching store team members.

Responsibilities

• Lead and develop the Retail Store to enhance brand experience.
• Ensure high standards of customer service in the store.
• Manage commercial KPIs and set monthly objectives.

Skills

Retail management

Sales driven

Customer service

Team leadership

Time management

Tools

Excel

Word

PowerPoint

Job description

Clarks group is seeking a Retail Store Leader in Kuala Lumpur to inspire and develop the team, ensuring a true brand experience for customers. The role demands effective management of commercial KPIs and exceptional customer service standards.

The ideal candidate will possess in-depth knowledge of the Malaysia retail market, a proven track record in team leadership, and the ability to drive store performance. Proficiency in IT tools such as Excel, Word, and PowerPoint is essential.