Retail Shop Assistant - Customer Service & Stock Ops

KK Group of Companies (Retail); Kajang; On-site; MYR 28,000 - 42,000; Full time

Job summary

KK SUPER MART Taman Tenaga (TNG) is seeking a Shop Assistant to support daily store operations and deliver friendly customer service. You will receive, inspect, stock, and replenish merchandise while maintaining a clean, organized outlet and adhering to brand standards.

The role requires basic computer and POS knowledge, 1–3 years retail experience, and the ability to work shifts, weekends, evenings, and public holidays. Bachelor's degree is an added advantage.

Qualifications

• Bachelor’s Degree is an added advantage.
• 1–3 years of retail experience preferred.
• Supervisory experience is an advantage.
• Good communication and interpersonal skills.
• Basic computer and POS knowledge.
• Able to work shifts, weekends, evenings, and public holidays.

Responsibilities

• Assist in daily store operations and ensure smooth outlet activities.
• Receive, inspect, record, arrange, replenish, and return merchandise.
• Assist with stock management and inventory checking.
• Maintain cleanliness, housekeeping, and proper store presentation.
• Operate POS systems and store equipment according to company procedures.
• Ensure proper care and security of company assets and merchandise.
• Provide friendly and professional customer service.
• Assist with emergencies and report incidents to the person in charge.
• Follow all company policies, operational procedures, and safety guidelines.
• Maintain KK Supermart’s brand image and service standards.

Skills

Good communication

Interpersonal skills

Ability to work shifts

Education

Bachelor’s degree (added advantage)

Tools

POS system

Basic computer skills

Job description

KK SUPER MART Taman Tenaga (TNG) is seeking a Shop Assistant to support daily store operations and deliver friendly customer service. You will receive, inspect, stock, and replenish merchandise while maintaining a clean, organized outlet and adhering to brand standards.

The role requires basic computer and POS knowledge, 1–3 years retail experience, and the ability to work shifts, weekends, evenings, and public holidays. Bachelor's degree is an added advantage.