Retail Sales Pro: Customer-Centric & High-Impact

Al-Futtaim; Kuala Selangor; On-site; MYR 20,000 - 33,000; Full time

Job summary

Al Futtaim Malaysia is seeking a Sales Advisor to deliver excellent customer service while maximizing sales through product handling and attractive displays. The role requires a proactive, multi-tasking approach with a commitment to safety and company values.

Key duties include serving customers, promoting seasonal highlights, merchandising, stock control, and operating the till with accuracy. Fluent English and a positive service mindset are essential for success.

Qualifications

• Customer service excellence with a friendly, helpful approach.
• Proven ability to drive sales through suggestive selling and promotions.
• Clear, confident communication in English with customers and team.
• Resilience under busy periods and positive, can-do attitude.

Responsibilities

• Provide high standards of customer service while assisting customers on the shop floor.
• Sell products through effective demonstrations, promotions, and knowledge sharing.
• Manage stock and displays, replenish shelves, and keep back-of-house organized.
• Operate the till accurately, handle cash/credit, and process transactions.
• Report stock shortages and support loss prevention efforts.
• Adhere to health, safety, and company policies at all times.

Skills

Excellent customer service skills

Strong sales and persuasion skills

Effective communication abilities in 英

Ability to work under pressure with a

Education

WSQ Retail Qualifications

Job description

Al Futtaim Malaysia is seeking a Sales Advisor to deliver excellent customer service while maximizing sales through product handling and attractive displays. The role requires a proactive, multi-tasking approach with a commitment to safety and company values.

Key duties include serving customers, promoting seasonal highlights, merchandising, stock control, and operating the till with accuracy. Fluent English and a positive service mindset are essential for success.