Retail Sales Pro: Customer-Centric Shop Assistant

Muji Malaysia Sdn Bhd; Kuala Lumpur; Sur place; MYR 22 000 - 36 000; Plein temps

Résumé du poste

Muji Malaysia Sdn Bhd is seeking a store associate to assist in achieving daily and monthly sales budgets while delivering proactive customer service on the shop floor in Kuala Lumpur. You will greet customers, help with product information, and support stock counts, labeling, and housekeeping to maintain a high standard of visual display and FIFO stock management.

Ideal candidates will be positive, articulate, and closely aligned with Muji's service standards.

Qualifications

• Minimum SPM with 1–2 years retail experience preferred.
• Positive attitude and passion for retail.
• Like interacting with customers and detail-oriented.
• Articulate and outgoing with good teamwork.

Responsabilités

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan in assigned areas.
• Provide product information and proactive customer service.
• Greet and assist customers attentively on the sales floor.
• Assist in receiving, counting, tagging and labeling stock.
• Monitor goods by expiry date (Health & Beauty / Food).
• Perform daily/weekly housekeeping and stock replenishment.
• Assist in tagging garment sensors and aging stock management.
• Report stock discrepancies and ensure FIFO display of stock.
• Deliver Muji customer service standards and handle queries around services (delivery/alteration).
• Gather customer feedback and suggest improvements to supervisors.

Connaissances

Customer service

Interpersonal skills

Attention to detail

Team player

Formation

SPM or equivalent

Description du poste

Muji Malaysia Sdn Bhd is seeking a store associate to assist in achieving daily and monthly sales budgets while delivering proactive customer service on the shop floor in Kuala Lumpur. You will greet customers, help with product information, and support stock counts, labeling, and housekeeping to maintain a high standard of visual display and FIFO stock management.

Ideal candidates will be positive, articulate, and closely aligned with Muji's service standards.