Retail Sales Assistant: Customer Service & Merchandising

ECO-SHOP Marketing Berhad (Retail); Shah Alam; On-site; MYR 22,000 - 36,000; Full time

Benefits offered by this job

Monthly Incentives

Career advancement opportunities

Job summary

Eco-Shop is seeking a retail associate in Malaysia to greet customers, promote products, and maintain an organized store. You will assist with stock arrivals, stock placement, and promotions, and may serve as cashier when needed.

The role requires strong communication and customer-service skills, a positive, customer-centric attitude, and the ability to multitask in a fast-paced retail environment. Setia Taipan/Setia Alam locations may be involved.

Qualifications

• Minimum SPM or equivalent; higher qualifications are a plus.
• Previous retail or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Positive attitude, with a customer-centric approach.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work retail hours, including weekends and holidays.
• Physically fit and able to stand for long periods and lift light to moderate weights.
• Willing to work at Setia Taipan, Setia Alam.

Responsibilities

• Greet and assist customers, ensuring a positive shopping experience.
• Promote products, provide product knowledge, and upsell to meet sales targets.
• Assist in unloading, organizing, and handling goods efficiently during stock arrivals and placement.
• Maintain store cleanliness, organize shelves, and restock products as needed.
• Ensure products are correctly labeled and displayed at eye level.
• Manage inventory, monitor stock levels, and report discrepancies.
• Assist in the arrangement of product displays and store promotions.
• Act as a replacement cashier when needed.
• Ensure the store is clean, organized, and visually appealing, dispose of trash, and keep aisles and storerooms neatly arranged.

Skills

Communication skills

Interpersonal skills

Customer-centric

Multitasking

Retail experience

Flexibility

Physical fitness

Education

SPM or equivalent

Higher qualifications

Job description

Eco-Shop is seeking a retail associate in Malaysia to greet customers, promote products, and maintain an organized store. You will assist with stock arrivals, stock placement, and promotions, and may serve as cashier when needed.

The role requires strong communication and customer-service skills, a positive, customer-centric attitude, and the ability to multitask in a fast-paced retail environment. Setia Taipan/Setia Alam locations may be involved.