Retail Sales & Customer Experience Associate

ECO-SHOP Marketing Berhad (Retail); Kajang; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Monthly incentives

Career advancement opportunities

Job summary

Eco-Shop Marketing Berhad (Retail) in Malaysia is seeking a friendly retail associate to greet customers, promote products, and ensure a positive shopping experience across our Kajang store.

You will assist with stock handling, maintain attractive shelves, support cashier duties when needed, and help achieve sales targets through upselling and excellent service. This role offers monthly incentives and opportunities for career advancement with Eco-Shop's growing network of outlets.

Qualifications

• Minimum SPM or equivalent; higher qualifications are a plus.
• Previous retail or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Positive attitude, with a customer-centric approach.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work retail hours, including weekends and holidays.
• Physically fit and able to stand for long periods and lift light to moderate weights.
• Willing to work at Emporia Alam Sari Kajang, Selangor.

Responsibilities

• Greet and assist customers, ensuring a positive shopping experience.
• Promote products, provide product knowledge, and upsell to meet sales targets.
• Assist in unloading, organizing, and handling goods during stock arrivals and placement.
• Maintain store cleanliness, organize shelves, and restock products as needed.
• Ensure products are correctly labeled and displayed at eye level.
• Manage inventory, monitor stock levels, and report discrepancies.
• Assist in the arrangement of product displays and store promotions.
• Act as a replacement cashier when needed.
• Ensure the store is clean, organized, and visually appealing, dispose of trash, and keep aisles and storerooms neatly arranged.

Skills

Customer service

Communication

Interpersonal skills

Upselling

Sales

Education

SPM or equivalent

Higher qualifications an advantage

Job description

Eco-Shop Marketing Berhad (Retail) in Malaysia is seeking a friendly retail associate to greet customers, promote products, and ensure a positive shopping experience across our Kajang store.

You will assist with stock handling, maintain attractive shelves, support cashier duties when needed, and help achieve sales targets through upselling and excellent service. This role offers monthly incentives and opportunities for career advancement with Eco-Shop's growing network of outlets.