Retail Sales Associate - Penang Airport

Royal Selangor International Sdn Bhd; Bayan Lepas; On-site; MYR 22,000 - 39,000; Full time

Job summary

Royal Selangor International Sdn Bhd in Penang is seeking a Retail Sales Associate to drive monthly sales targets and deliver exemplary customer service in our retail stores. You will engage customers with product information, suggest gift ideas, and demonstrate items while maintaining a clean, well-displayed outlet.

Ideal candidates have at least 1 year of retail experience, with SPM or higher qualifications, and are proficient in English and Bahasa Malaysia; Mandarin is a plus.

Qualifications

• Minimum SPM, Professional Certificate/Diploma in any field.
• At least 1 year of retail sales experience.
• Proficiency in English and Bahasa Malaysia; Mandarin an added advantage.

Responsibilities

• To achieve monthly outlet sales target and recognize sales opportunities.
• Provide excellent customer services to enrich the customer shopping experience in our retail stores.
• Interact with customers by providing comprehensive product information and propose gift ideas.
• Able to articulate products and demonstrate to customers.
• Maintain outlet cleanliness and proper merchandise display.
• Process sales quotations, orders & deliveries, and handle inventory-related tasks.

Skills

Customer service

English

Bahasa Malaysia

Mandarin

Education

SPM

Diploma/Certificate

Tools

POS system

Job description

To achieve outlet daily/monthly sales target, recognize sales opportunities and ability to maximize the sales opportunity via up and cross selling. Establish long-term relationships with customers, improve customer buying interest and build the brand confidence. Act as brand ambassador to portray professional and high level of customer service at all times.

Key responsibilities

To achieve monthly sales target given by superior.

Provide excellent customer services to enrich the customer shopping experience in our retail stores.

Interact with customers by providing comprehensive product information and propose gift ideas to customers for any occasion.

Able to do product articulations and demonstration to customers.

Maintain outlet cleanliness and ensuring all merchandise are properly displayed.

Process sales quotations, orders & deliveries, handle inventory related works, if any.

Requirements

Candidates must possess at least SPM, Professional Certificate/Diploma in any field.

Preferably with min 1 year of retail sales experience.

Proficiency in English and Bahasa Malaysia languages and able to converse in Mandarin will be an added advantage.

Basic computer skills.

Dynamic, friendly with cheerful disposition and a team player.

Self-motivated, proactive and result driven with strong passion in sales related roles.

Able to work on rotating shift schedule including weekends and public holidays.

About Us

Celebrating life’s precious moments since 1885.

In 1885, a young pewtersmith named Yong Koon arrived in Malaya from the Chinese port of Shantou, armed with little more than a set of tools and a determination to succeed.

Today, Yong Koon's humble enterprise is Royal Selangor, the world's foremost name in quality pewter.

Pushing the Boundaries

Our designers and artisans continuously expand the limits of pewter design while staying true to our heritage of craftsmanship. Joining us on this journey are like-minded design collaborators such as the award-winning Erik Magnussen and Jamy Yang as well as cultural organisations such as the V&A (Victoria and Albert Museum).

Symbols of Sporting Achievements

Bespoke trophies from Royal Selangor commemorate victorious moments at sporting events such as the Formula 1 in Malaysia, Singapore and China, Shanghai ATP 1000 Masters and the Sime Darby LPGA Malaysia Golf Tournament.

Global Presence

Headquartered in Kuala Lumpur, Malaysia, Royal Selangor has standalone stores in top retail capitals around the world, including London, Hong Kong, Singapore, Beijing, Melbourne and Sydney. Royal Selangor products are also carried by top department stores such as Wako in Japan, Harrods in London, and Hudson Bay in Toronto.

Diverse Expertise

Royal Selangor’s repertoire of skills in the decorative arts is represented through our sister companies. Famed for fine silverware, Comyns is also renowned for its interpretive works, particularly those of Paul de Lamerie – one of the leading silversmiths of 18th century England. Selberan specialises in creating 18k gold and diamond jewellery that follows the European approach to craftsmanship.

About Us

Celebrating life’s precious moments since 1885.

In 1885, a young pewtersmith named Yong Koon arrived in Malaya from the Chinese port of Shantou, armed with little more than a set of tools and a determination to succeed.

Today, Yong Koon's humble enterprise is Royal Selangor, the world's foremost name in quality pewter.

Pushing the Boundaries

Our designers and artisans continuously expand the limits of pewter design while staying true to our heritage of craftsmanship. Joining us on this journey are like-minded design collaborators such as the award-winning Erik Magnussen and Jamy Yang as well as cultural organisations such as the V&A (Victoria and Albert Museum).

Symbols of Sporting Achievements

Bespoke trophies from Royal Selangor commemorate victorious moments at sporting events such as the Formula 1 in Malaysia, Singapore and China, Shanghai ATP 1000 Masters and the Sime Darby LPGA Malaysia Golf Tournament.

Global Presence

Headquartered in Kuala Lumpur, Malaysia, Royal Selangor has standalone stores in top retail capitals around the world, including London, Hong Kong, Singapore, Beijing, Melbourne and Sydney. Royal Selangor products are also carried by top department stores such as Wako in Japan, Harrods in London, and Hudson Bay in Toronto.

Diverse Expertise

Royal Selangor’s repertoire of skills in the decorative arts is represented through our sister companies. Famed for fine silverware, Comyns is also renowned for its interpretive works, particularly those of Paul de Lamerie – one of the leading silversmiths of 18th century England. Selberan specialises in creating 18k gold and diamond jewellery that follows the European approach to craftsmanship.

What can I earn as a Retail Sales Associate