Retail Sales Associate (Optical)

OWNDAYS; Johor; On-site; MYR 29,000 - 38,000; Full time

Benefits offered by this job

Salary adjustment after probation

Sales incentive scheme

AWS / 13th Month Salary

Certification allowance (up to RM600)

Loyalty allowance (RM100/year)

Complimentary spectacles annually

Career advancement opportunities

Job summary

Owndays Malaysia is seeking a motivated retail sales associate to deliver excellent eyewear shopping experiences across our outlets in Klang Valley. You will assist customers in selecting spectacles, dispense and fit, and support daily store operations.

Weekend/public holiday work is required; relocation within Klang Valley is an added advantage. We value strong interpersonal skills, reliability, and punctuality; please submit your resume with a recent photograph.

Qualifications

• Legally authorized to work in Malaysia.
• Multilingual: English, Malay and Mandarin.
• Willing to work on weekends and public holidays.
• Relocation within Klang Valley is an added advantage.
• Experience in the retail industry preferred.
• Strong interpersonal and communication skills.
• Responsible, hard-working and punctual.

Responsibilities

• To perform retail sales activities at Owndays Malaysia outlets.
• To deliver excellent customer service and assist customers in selecting suitable eyewear products.
• To dispense and fit spectacles according to prescribed requirements.
• Support daily store operations, including inventory control and stock management.
• Maintain store cleanliness and visual merchandising standards.
• Handle customer inquiries and provide product recommendations.

Skills

English proficiency

Malay proficiency

Mandarin proficiency

Retail experience

Interpersonal skills

Punctuality

Weekend/public holiday work

Klang Valley relocation

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Candidates must be legally authorized to work in Malaysia.

Proficiency in English, Malay and Mandarin is required to support diverse speaking customers

Willing to work on weekends and public holidays

Flexibility to relocate to other outlets within Klang Valley is an added advantage

Experienced in retail industry is preferred

Strong interpersonal and communication skills

Responsible, hard-working and punctual

Kindly submit your resume alongside a recent photograph

Requirement

• Candidates must be legally authorized to work in Malaysia.
• Proficiency in English, Malay and Mandarin is required to support diverse speaking customers
• Willing to work on weekends and public holidays
• Flexibility to relocate to other outlets within Klang Valley is an added advantage
• Experienced in retail industry is preferred
• Strong interpersonal and communication skills
• Responsible, hard-working and punctual
• Kindly submit your resume alongside a recent photograph

Responsibility

• To perform retail sales activities at Owndays Malaysia' outlets
• To deliver excellent customer service and assist customers in selecting suitable eyewear products
• To dispense and fit spectacles according to prescribed requirements
• Support daily store operations, including inventory control and stock management
• Maintain store cleanliness and visual merchandising standards
• Handle customer inquiries and provide product recommendations

Working Schedule

• 6 off days per month (4 weekdays + 2 weekends)
• 9 working hours per day (including 1-hour break)
• Rotational shifts assigned by the Shop Manager

Store Locations:

• Pavilion Bukit Jalil
• Puchong
• The Exchange TRX
• MyTown Shopping Mall
• IOI City Mall Putrajaya

Benefits

• Salary adjustment upon successful completion of probation
• Sales incentive scheme for achieving sales targets
• Annual Wage Supplement (AWS / 13th Month Salary) upon completion of one year of service
• Internal certification allowance of up to RM600 upon passing internal examinations
• Loyalty allowance of RM100 for every completed year of service (up to 10 years)
• Complimentary spectacles annually for full-time employees
• Career advancement opportunities