Sales Associate (Optical)

OWNDAYS; Kuala Lumpur; On-site; MYR 25,000 - 30,000; Full time

Benefits offered by this job

Comprehensive training

Sales incentives

AWS / 13th Month Salary

Certification allowance RM600

Loyalty allowance RM100/year

Annual leave 10 days (+1 per year)

Annual spectacles

Career advancement to Shop Manager

Job summary

Owndays Malaysia is seeking motivated associates to perform retail sales at our outlets, delivering exceptional customer service and helping customers choose eyewear that fits their needs.

Extensive training will be provided. You will dispense and fit spectacles, support daily store operations, and help maintain a clean, well-presented store. Language skills in English, Malay, and Mandarin are required.

Qualifications

• Candidates must be legally authorized to work in Malaysia.
• Proficiency in English, Malay and Mandarin.
• Willing to work weekends and public holidays.
• Flexibility to relocate to other outlets within Klang Valley.
• Retail experience preferred.
• Strong interpersonal and communication skills.
• Responsible, hardworking and punctual.

Responsibilities

• To perform retail sales activities at Owndays Malaysia outlets.
• To deliver excellent customer service and assist customers in selecting eyewear.
• To dispense and fit spectacles according to prescribed requirements.
• Support daily store operations, including inventory control and stock management.
• Maintain store cleanliness and visual merchandising standards.
• Handle customer inquiries and provide product recommendations.

Skills

Customer service

Retail sales

Interpersonal skills

Languages (EN/MS/MN)

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Are you passionate about customer service, retail sales, and fashion eyewear? Join Owndays, an international eyewear brand known for its Japanese quality, innovation, and exceptional customer experience.

No optical experience? No problem! Comprehensive training will be provided to equip you with the skills and knowledge required to succeed in the role.

Basic salary from RM2,500 during probation

Salary adjustment upon successful completion of probation

Sales incentive scheme for achieving sales targets

Annual Wage Supplement (AWS / 13th Month Salary) upon completion of one year of service

Internal certification allowance of up to RM600 upon passing internal examinations

Loyalty allowance of RM100 for every completed year of service (up to 10 years)

Annual leave starting from 10 days, with an additional 1 day for each completed year of service (up to 20 days)

Annual complimentary spectacles

Career advancement opportunities, including promotion to Shop Manager through our internal selection process

Job Description

To perform retail sales activities at Owndays Malaysia' outlets

To deliver excellent customer service and assist customers in selecting suitable eyewear products

To dispense and fit spectacles according to prescribed requirements

Support daily store operations, including inventory control and stock management

Maintain store cleanliness and visual merchandising standards

Handle customer inquiries and provide product recommendations

Qualification

Candidates must be legally authorized to work in Malaysia.

Proficiency in English, Malay and Mandarin is required to support diverse speaking customers

Willing to work on weekends and public holidays

Flexibility to relocate to other outlets within Klang Valley is an added advantage

Experienced in retail industry is preferred

Strong interpersonal and communication skills

Responsible, hard-working and punctual

Working Schedule

9 working hours per day (including 1-hour break)

Rotational shifts assigned by the Shop Manager

Available Locations:

Selangor

Join us and build a rewarding career with one of Asia's leading eyewear brands!