Retail Sales Associate (KLCC/TRX/PAVILION KL)

Oriental Coffee International; Kuala Lumpur; On-site; MYR 20,000 - 30,000; Full time

Job summary

A prominent coffee retailer seeks a Retail Sales Associate in Kuala Lumpur. Responsibilities include promoting merchandise, creating attractive displays, and providing excellent customer service. The ideal candidate will have a passion for hospitality and experience in retail or customer engagement. Basic sales knowledge and familiarity with POS systems are beneficial. Join us to represent our brand professionally at various events with an energetic personality.

Qualifications

• Previous experience in promotions, retail, or customer-facing roles preferred.
• Confident and engaging personality with a passion for hospitality.
• Ability to work evenings, weekends, and during special events.

Responsibilities

• Promote restaurant-branded merchandise to guests at events.
• Set up and maintain attractive merchandise displays.
• Ensure excellent customer service and handle transactions.

Skills

Strong communication skills

Interpersonal skills

Sales skills

Job description

Retail Sales Associate (KLCC/TRX/PAVILION KL)

Actively promote restaurant-branded merchandise to in-store guests and at off-site events/pop-ups.

Set up and maintain attractive merchandise displays in the restaurant and at promotional locations.

Approach customers and share product benefits, stories, and usage tips to encourage purchases.

Provide excellent customer service, answer product-related questions, and handle transactions when needed.

Gather customer feedback and share insights with the marketing and product development teams.

Support marketing campaigns and social promotions by encouraging photo ops and user-generated content.

Maintain inventory levels and ensure merchandise is properly tagged, stocked, and displayed.

Represent the restaurant brand professionally at all times.

Job Requirement:

Previous experience in promotions, retail, or customer-facing roles preferred.

Strong communication and interpersonal skills.

Confident, energetic, and engaging personality.

Passion for food, hospitality, and storytelling.

Ability to work evenings, weekends, and during special events.

Basic sales skills and familiarity with POS systems is a plus.