Retail Sales Associate — Customer Experience Leader

WRENCH RACER ENTERPRISE; Kuala Lumpur; On-site; MYR 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary package

Supportive team environment

Health and wellbeing initiatives

Job summary

WRENCH RACER HELMET in Kuala Lumpur is seeking a Sales Assistant to join our dynamic retail team. As a full-time role, you will greet customers, help with product selection, process sales at the POS, and maintain an organized, appealing sales floor.

You will work with a supportive team, hit sales targets, and contribute to a high-quality shopping experience for motorcycle enthusiasts. Flexibility for varying shifts and weekends is expected, with opportunities to develop retail skills.

Qualifications

• Proven experience in a sales/customer-facing retail role.
• Strong communication and interpersonal skills to engage diverse customers.
• Friendly, outgoing personality with a passion for delivering excellent customer service.
• Ability to work as part of a team while showing initiative and problem-solving.
• Basic numeracy skills and experience using point-of-sale systems.
• Flexibility to work varied shifts, including evenings and weekends.
• Attention to detail and maintaining high standards of presentation and cleanliness.
• Positive attitude and willingness to learn new products and procedures.
• Reliable attendance and punctuality.

Responsibilities

• Provide friendly, professional customer service and assist with product selection.
• Process sales transactions accurately using POS systems.
• Maintain an organized, clean, and visually appealing sales floor and stockroom.
• Receive, check, and display merchandise per company standards.
• Address customer concerns professionally and seek resolutions.
• Aim to meet individual and team sales targets through product knowledge.
• Restock shelves and ensure product availability throughout the day.
• Follow company policies, procedures, and health and safety regulations.

Skills

Retail experience

Customer service

Communication skills

Teamwork

Problem-solving

Numeracy

Tools

POS systems

Job description

WRENCH RACER HELMET in Kuala Lumpur is seeking a Sales Assistant to join our dynamic retail team. As a full-time role, you will greet customers, help with product selection, process sales at the POS, and maintain an organized, appealing sales floor.

You will work with a supportive team, hit sales targets, and contribute to a high-quality shopping experience for motorcycle enthusiasts. Flexibility for varying shifts and weekends is expected, with opportunities to develop retail skills.