Retail Sales Assistant Jalan Ampang

Eiger Adventure Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Job summary

EIGER Adventure Malaysia Sdn. Bhd. in Kuala Lumpur is seeking a Retail Assistant to be on the frontline, helping customers find outdoor gear and ensuring an engaging shopping experience.

You will explain product features, assist in end-to-end selling, maintain displays, and support outlet sales targets while delivering friendly, multilingual service across English and Mandarin. This role requires good communication, enthusiasm for the outdoor brand, and the ability to work independently on a

Qualifications

• Experience in sales/retail field.
• Enthusiasm for outdoor brand and retail industry.
• Able to work independently with minimal supervision.
• Basic Microsoft Office skills.
• Ability to communicate in English and Mandarin.

Responsibilities

• Advise customers and identify needs to offer suitable outdoor products.
• Explain product features, materials, technology, and care.
• Participate in the full sales flow from arrival to customer delivery.
• Contribute toward outlet sales, growth and service quality.
• Support displays, merchandising, and store cleanliness.

Skills

Good communication

Interpersonal skills

Multilingual English Mandarin

Microsoft Office

Independent worker

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Do you enjoy interacting with people to find the solution to their outdoor activities needs? Are you passionate about conquering one peak after another? We have an exciting opportunity for a talented Retail Assistant to join our team.

As a Retail Assistant, you will be at the frontline of selling activities of our products. Based on the customer needs, you are responsible for performing our products and providing experiential customer service satisfaction to encourage customers to purchase at the store.

In this role, you will get to :

• Be an Advisor to the customer. Build communication with our customer; from identifying their needs for outdoor activities until providing product's recommendation that match their needs.
• Source of Product Information. As a Retail Assistant, you can explain detailed information about our product, such as; product features and function, product material & technology, and product treatment.
• Involved in End-to-End Selling Activities. You are part of the flow of product sales activity; starting from the arrival of the product at the store until the product reaches the customer.
• Play an integral part in contributing towards outlet sales achievement, sales growth and quality customer service
• Assisting in all aspects of outlet, especially display, merchandising and cleanliness

Requirements

• Good communication and interpersonal skills. It would be nice if you have experience in the sales/marketing/retail field
• Demonstrate enthusiasm and exhibit passion for the outdoor brand and retail industry
• Able to work independently with minimum supervision and guidance
• Have basic Microsoft Office skills
• Ability to communicate in more than 2 languages (English, Malaysia, Mandarin). We are seeking candidates proficient in both English and Mandarin to effectively communicate with our diverse client base and stakeholders.
• Comfortable with 6 days work schedule to meet the needs of the business, including nights, weekends and holidays

The Placement will be at EIGER Adventure stores at Jalan Ampang.