Retail Project Manager

MR DIY Malaysia; Seri Kembangan; On-site; MYR 120,000 - 180,000; Full time

Job summary

MR DIY Malaysia is seeking a results-driven professional to lead end-to-end retail initiatives across planning, execution, testing, and post-go-live support. You will craft project plans, allocate resources, and manage budgets to deliver on time and within scope.

The role also focuses on store allocation, inventory optimization, and cross-functional collaboration with Buying, Supply Chain, IT, and other teams to drive efficiency and business growth.

Qualifications

• Bachelor's degree in a related field.
• Minimum 5 years in retail operations or related roles.
• Experience with end-to-end project delivery and post-implementation support.

Responsibilities

• Lead and manage end-to-end retail projects from planning, execution, testing, implementation, to post-go-live support.
• Develop project plans, timelines, resources, and budgets to ensure on-time delivery within scope.
• Identify risks, issues and dependencies, and implement mitigation plans.
• Track progress and provide regular status updates to management and stakeholders.
• Develop and implement store allocation strategies and optimize inventory distribution.

Skills

Data analysis

Stakeholder management

Project management

Communication

Time management

Education

Bachelor's Degree

Tools

Excel

Power BI

SQL

Python

ERP

POS

Job description

• Lead and manage end-to-end retail projects from planning, execution, testing, implementation, and post-go-live support.
• Develop project plans, timelines, resource allocation, and budgets to ensure projects are delivered on time and within scope.
• Identify project risks, issues, and dependencies, and implement appropriate mitigation plans.
• Track project progress and provide regular status updates to management and stakeholders.

Store Allocation & Inventory Strategy

• Develop and implement store allocation strategies to ensure the right products are allocated to the right stores at the right time.
• Optimize inventory distribution based on sales performance, store demand, and business priorities.
• Support initial allocation, replenishment, stock balancing, and inventory optimization across retail stores.
• Coordinate inventory planning for new store openings, store expansions, and business initiatives.

Business Analysis & Performance Monitoring

• Analyze sales trends, inventory performance, and operational data to identify business opportunities and improvement areas.
• Develop dashboards, reports, and KPIs to support business decision-making.
• Recommend process improvements and data-driven solutions to enhance inventory productivity and operational efficiency.
• Monitor key retail metrics such as sales performance, stock availability, inventory turnover, and service levels.

Stakeholder Management

• Collaborate with Buying, Supply Chain, Warehouse, IT, Business Development and other business teams to ensure successful project delivery.
• Facilitate project meetings, gather business requirements, and align stakeholders on project objectives and deliverables.
• Communicate project progress, risks, and recommendations to senior management and key stakeholders.
• Build strong cross-functional relationships to support continuous business improvements.

Retail Operations Improvement

• Review and improve retail allocation, replenishment, and inventory management processes to enhance operational efficiency.
• Identify process gaps and recommend solutions to improve productivity, data accuracy, and service levels.
• Drive continuous improvement initiatives through process standardization, automation, and best practices.
• Support business transformation initiatives that improve retail operations and inventory performance.

Requirements:

• Bachelor's Degree in Business Administration, Retail Management, Supply Chain, Data Analytics, Economics, Information Technology, or a related field.
• Minimum 5 years of experience in retail operations, project management, merchandise planning, category management, store allocation, inventory planning, replenishment, or supply chain.
• Proven experience managing end-to-end retail projects, including business requirement gathering, project planning, system implementation, UAT, go-live, and post-implementation support.
• Strong knowledge of retail operations, merchandise planning, inventory management, store allocation, replenishment, supply chain processes, and new store openings.
• Proficient in Microsoft Excel and Power BI; experience with SQL, Python, ERP, POS, or retail management systems is an advantage.
• Strong analytical and problem-solving skills with the ability to interpret large datasets, monitor business KPIs, optimize inventory performance, and drive continuous process improvements.
• Excellent stakeholder management, communication, and presentation skills, with the ability to collaborate effectively across cross-functional teams and influence business decisions.
• Strong project management, organizational, and time management skills with the ability to manage multiple priorities in a fast-paced retail environment.