Digital Ops Project Manager

Argyll Scott; Kuala Lumpur; On-site; MYR 78,000 - 112,000; Full time

Job summary

Argyll Scott in Kuala Lumpur is seeking a proactive Project Coordinator to support digital and omnichannel initiatives across e-commerce and retail operations. You will gather business requirements, coordinate with business users, IT teams, and external vendors, and help manage timelines, risks, and implementations.

This role partners with regional teams to drive project execution and will prepare documentation, reports, and business cases while seeking opportunities to improve processes and

Qualifications

• Bachelor's degree in Business, Information Systems, Supply Chain, or related disciplines.
• 4-7 years of experience in digital operations, e-commerce, project coordination, or business transformation.
• Retail, e-commerce, or FMCG industry experience preferred.
• Strong stakeholder management, analytical, and project coordination skills.

Responsibilities

• Support the delivery of digital and omnichannel initiatives across e-commerce and retail operations.
• Gather business requirements and coordinate with business users, IT teams, and external vendors.
• Assist in managing project timelines, risks, issues, and implementation activities.
• Support rollout and enhancement of digital solutions, including fulfilment and customer experience initiatives.
• Partner with regional and local teams to understand business needs and drive project execution.
• Prepare project documentation, status reports, presentations, and business cases.
• Monitor operational performance and identify opportunities for process improvement and automation.
• Collaborate with cross-functional stakeholders to ensure successful delivery of digital transformation projects.

Skills

Stakeholder management

Analytical skills

Project coordination

Education

Bachelor's degree

Job description

• Support the delivery of digital and omnichannel initiatives across e-commerce and retail operations.
• Gather business requirements and coordinate with business users, IT teams, and external vendors.
• Assist in managing project timelines, risks, issues, and implementation activities.
• Support the rollout and enhancement of digital solutions, including fulfilment and customer experience initiatives.
• Partner with regional and local teams to understand business needs and drive project execution.
• Prepare project documentation, status reports, presentations, and business cases.
• Monitor operational performance and identify opportunities for process improvement and automation.
• Collaborate with cross-functional stakeholders to ensure successful delivery of digital transformation projects.

Requirements

• Bachelor's degree in Business, Information Systems, Supply Chain, or related disciplines.
• 4-7 years of experience in digital operations, e-commerce, project coordination, or business transformation.
• Retail, e-commerce, or FMCG industry experience preferred.
• Strong stakeholder management, analytical, and project coordination skills.