Retail Outlet Team Member - Customer Experience & Merchandising

DKSH Malaysia Sdn Bhd; Kajang; On-site; MYR 28,000 - 39,000; Full time

Job summary

DKSH Malaysia Sdn Bhd is hiring an Outlet Crew Member for Monkey Canopy, a DKSH retail outlet. The role focuses on delivering a welcoming customer experience, maintaining product quality and store cleanliness, and supporting daily outlet operations.

The successful candidate will work in shifts, including weekends and public holidays, and will be based at the assigned outlet location. Training will be provided to school leavers and those new to retail roles.

Qualifications

• School leavers are encouraged to apply; comprehensive training will be provided.
• Good working attitude with a pleasant and professional disposition.
• Ability to communicate effectively in Bahasa Malaysia and English.
• Willingness to work shifts, weekends, and public holidays on a six-day working week schedule.
• Willingness to be based at assigned outlet locations.

Responsibilities

• Maintain a fully stocked and clean product display area to support a consistently excellent customer experience.
• Uphold housekeeping and hygiene standards across the outlet to ensure a tidy, organized, and welcoming environment.
• Assist in the wrapping of gift items and product display arrangements to enhance visual merchandising standards.
• Support customer service activities to ensure every customer interaction is positive and service-oriented.
• Administrative duties and coordination tasks as required.

Skills

Customer service

Communication

Team player

Education

School leaver friendly

Job description

DKSH Malaysia Sdn Bhd is hiring an Outlet Crew Member for Monkey Canopy, a DKSH retail outlet. The role focuses on delivering a welcoming customer experience, maintaining product quality and store cleanliness, and supporting daily outlet operations.

The successful candidate will work in shifts, including weekends and public holidays, and will be based at the assigned outlet location. Training will be provided to school leavers and those new to retail roles.