Retail Operations Supervisor

AS Watson Group; Pahang; On-site; MYR 22,320 - 33,480; Part time

Job summary

Watsons Malaysia is looking for dedicated staff to assist the store manager with hiring, managing rosters, and staff training. Candidates should have good communication skills and be adaptable to retail hours including weekends.

The ideal applicant possesses at least an SPM/STPM/'A' Level/Pre-U qualification or a Professional Certificate. The role requires motivation to achieve sales targets and the ability to provide excellent customer service.

Qualifications

• Possess a pleasant personality.
• Able to work retail hours, including weekends and public holidays.
• Motivation and training skills.

Responsibilities

• Assist the store manager in managing staff and their schedules.
• Train staff on company policies and customer service.
• Develop strategies to meet sales targets.
• Produce necessary reports like staff turnover and inventory levels.
• Provide professional services to customers.

Skills

Good communication skills

Interpersonal skills

Adaptable

Result-oriented

Education

SPM /STPM/'A' Level/Pre-U

Professional Certificate

Job description

Responsibilities:

• Assist store manager in hiring & managing staffs' duty roster, leave, welfare, disciplinary issues.
• Motivate & train staffs on company's policy, SOP, customer service & selling skills.
• Come up with strategy to achieve sales target.
• Generate & provide necessary reports as required (staff turnover, sales, inventory level, etc).
• Provide professional services to customers.

Education & Experience:

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a SPM /STPM/"A" Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.