Retail Operations Lead: Drive Smooth Stores & Growth

CLEF Skincare; Kuala Lumpur; On-site; MYR 26,000 - 36,000; Full time

Job summary

CLEF Skincare is seeking a Retail Operations Executive in Kuala Lumpur to ensure smooth store operations and SOP compliance. You will support openings, closures, staffing, inventory, reporting, and brand standards across stores.

The role requires a diploma or higher in business, strong communication, and a collaborative, proactive attitude. Fresh graduates are welcome to apply for this entry-level role.

Qualifications

• Diploma or higher education level in business.
• Excellent communication and interaction skills.
• 1 year of working experience in a related field as Retail Operational.
• Fresh graduates are encouraged to apply.
• Adaptable in a fast and fluid environment.
• Collaborative and team-spirited.
• A go-getter with a can-do attitude.

Responsibilities

• Store Operations Support: assist in monitoring daily store operations and SOP compliance.
• Staff & Scheduling Support: assist in scheduling, attendance tracking, and shift coverage coordination.
• Inventory & Stock Coordination: monitor stock levels and assist in stock takes and reporting.
• Reporting & Administrative Tasks: compile daily/weekly/monthly operational reports and track sales vs target.
• Customer Experience & Brand Standards: ensure stores maintain CLEF’s brand image and service standards.
• Projects & Ad-hoc Support: assist with new store openings and EXPO, plus other ad-hoc tasks.

Skills

Great communication

Interpersonal skills

Team player

Adaptable

Proactive attitude

Education

Business diploma

Job description

CLEF Skincare is seeking a Retail Operations Executive in Kuala Lumpur to ensure smooth store operations and SOP compliance. You will support openings, closures, staffing, inventory, reporting, and brand standards across stores.

The role requires a diploma or higher in business, strong communication, and a collaborative, proactive attitude. Fresh graduates are welcome to apply for this entry-level role.