Retail Operation Manager

Attic; Malacca City; On-site; MYR 67,000 - 100,000; Full time

Job summary

Jora Malaysia is seeking a seasoned retail operations professional to lead store performance improvements in Malacca City. You will oversee purchasing, inventory, supplier management, and cost control while guiding a team to achieve targets.

The ideal candidate has 3–5 years in retail operations with leadership experience and a strong command of POS systems and Excel. Weekend work may be required.

Qualifications

• Diploma or degree in retail management, business administration, or related field.
• 3–5 years of retail operations experience; managerial experience preferred.
• Strong knowledge in purchasing, inventory, supplier management, sales and cost control.
• Experience in staff management, KPI monitoring, budgeting and P&L management.
• Familiar with POS, inventory systems and Microsoft Excel.
• Strong leadership, communication, negotiation and problem-solving skills.
• Able to work independently and manage multiple tasks.
• Willing to work weekends and public holidays when required.

Responsibilities

• Store profitability & performance improvement

Skills

Staff management

KPI monitoring

Budgeting

P&L management

Negotiation

Problem-solving

Leadership

Communication

Education

Retail/Business degree

Tools

POS systems

Inventory systems

Microsoft Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Store Profitability & Performance Improvement

Requirements

• Diploma/Degree in Retail Management, Business Administration, or related field.
• Minimum 3–5 years of retail operations experience, with managerial experience preferred.
• Strong knowledge in purchasing, inventory, supplier management, sales, and cost control.
• Experience in staff management, KPI monitoring, budgeting, and P&L management.
• Familiar with POS, inventory systems, and Microsoft Excel.
• Strong leadership, communication, negotiation, and problem-solving skills.
• Able to work independently and manage multiple operational tasks.
• Willing to work weekends and public holidays when required.