Retail Mobile Banker

RHB Investment Bank Berhad; Malaysia; On-site; MYR 42,000 - 54,000; Full time

Benefits offered by this job

Competitive remuneration

Comprehensive benefits

Flexible work arrangements

Job summary

RHB Banking Group is seeking a motivated professional to join its credit card sales team in Malaysia. You will acquire new credit card customers, meet sales targets, and ensure a smooth application process with accurate document handling.

The role requires strong communication, customer focus, and the ability to work in a fast-paced environment while maintaining high ethical standards. A customer-oriented mindset and professionalism are essential.

Qualifications

• Minimum 1 year of experience in sales
• Good interpersonal and communication skills
• Customer-oriented with strong relationship-building abilities
• Self-motivated, target-driven, and able to work in a fast-paced environment
• Strong sense of responsibility and professionalism when dealing with customers

Responsibilities

• Acquire new credit card customers through various sales activities such as roadshows, corporate sales counters, personal appointments, and sales blitzes.
• Achieve assigned personal sales targets.
• Key in application details and upload supporting documents into the Flash System accurately and promptly.
• Maintain good sales ethics and provide accurate information regarding credit card products to customers.
• Ensure all customers' documents are original sighted and properly verified.
• Ensure customer applications are submitted for processing within the required timeline.
• Attend to customer enquiries, issues, and related matters promptly and professionally.

Job description

About the Role

We are seeking a motivated and customer-focused professional to join RHB Banking Group as part of our credit card sales team. In this role, you will be responsible for acquiring new credit card customers through various sales activities and ensuring a seamless customer experience throughout the application process. You will also play a key role in achieving sales targets while maintaining high standards of professionalism and compliance.

What you will be doing:

• Acquire new credit card customers through various sales activities such as roadshows, corporate sales counters, personal appointments, and sales blitzes.


• Achieve assigned personal sales targets.


• Key in application details and upload supporting documents into the Flash System accurately and promptly.


• Maintain good sales ethics and provide accurate information regarding credit card products to customers.


• Ensure all customers' documents are original sighted and properly verified.


• Ensure customer applications are submitted for processing within the required timeline.


• Attend to customer enquiries, issues, and related matters promptly and professionally.

What we're looking for:

• Minimum 1 year of experience in sales.


• Good interpersonal and communication skills.


• Customer-oriented with strong relationship-building abilities.


• Self-motivated, target-driven, and able to work in a fast-paced environment.


• Strong sense of responsibility and professionalism when dealing with customers.

What we offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars - RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.