Retail Fulfillment Process Engineer

TECHMAN ELECTRONICS (MALAYSIA) SDN. BHD.; Simpang Ampat; On-site; MYR 67,000 - 112,000; Full time

Job summary

TECHMAN ELECTRONICS (MALAYSIA) SDN. BHD. is seeking a Retail Fulfillment Process Engineer to maintain packaging process parameters from tape-and-reel to final labeling and sealing. You will address daily line issues, perform root cause analyses, and drive cost and yield improvements.

You will lead new product introductions, run DOE tests to optimize packaging windows, and ensure material compatibility. Strong cross-functional communication and a Bachelor’s degree are required.

Qualifications

• Minimum 3 years of experience as a manufacturing process engineer.
• Familiar with final product packaging processes (tape and reel, vacuum sealing, anti-static bags, packaging labels).
• Master problem analysis tools: RCA, 8D, 5Why, DOE, SPC, PFMEA, Control Plan.

Responsibilities

• Maintain process parameters across all stages of retail finished product packaging.
• Handle daily production line process abnormalities and drive containment actions.
• Conduct RCA and produce 8D reports to close corrective actions.
• Lead new product introduction from testing to final packaging and run DOE experiments.
• Verify packaging material compatibility and transition from low to high volume manufacturing.
• Update SOPs, WI, Control Plans and PFMEA.
• Conduct process capability analyses to promote LEAN MFG and reduce waste.
• Collaborate with production, QA, equipment, warehouse, and customer service.

Skills

RCA / 8D problem solving

5Why analysis

DOE experimentation

SPC (statistical process control)

PFMEA & Control Plan

Cross-functional collaboration

Work under pressure

Education

Bachelor degree in Materials Engineering, Mechanical Engineering, Electrical & Electronic Engineering, or Manufacturing Engineering

Tools

Excel (pivot tables & charts)

PFMEA

Control Plan

Job description

The Retail Fulfillment Process Engineer is responsible for maintaining process parameters across all stages of retail finished product packaging, including tape and reel, master carton, pallet loading, vacuum moisture-proof sealing, anti-static bags, retail gift box packaging, laser marking, label printing, and serial number coding. This role involves handling daily production line process abnormalities, conducting root cause analysis, and driving continuous improvement in yield, efficiency, and cost.

Key responsibilities

Maintain process parameters across all stages of retail finished product packaging (tape and reel, master carton, pallet loading, vacuum moisture-proof sealing, anti-static bags, retail gift box packaging, laser marking, label printing, serial number coding)

Handle daily production line process abnormalities such as packaging damage, incomplete sealing, blurred markings, material mix-ups, incorrect label printing, and moisture protection failure

Conduct RCA (Root Cause Analysis) and produce 8D improvement reports to drive closure of corrective and preventive actions

Lead new product introduction from post-testing to final retail packaging and conduct DOE experiments to determine the packaging process window

Verify compatibility of packaging materials (carrier tape, cover tape, desiccant, anti-static bag, vacuum film, retail packaging box)

Lead the transition from LVM (Low Volume MFG) to HVM (High Volume MFG)

Compile and update SOP (Standard Operating Procedure), WI (Working Instructions), Control Plan, and PFMEA (Process Failure Mode and Effects Analysis)

Conduct process capability analysis to promote LEAN MFG, reduce packaging material waste, minimize downtime, and optimize packaging cycle time

Collaborate with cross-functional teams including production, QA, equipment, warehouse, security, and customer service

About you

Minimum 3 years of experience as a manufacturing process engineer

Familiar with final product packaging process: tape-and-reel, tray, vacuum moisture-proof packaging, laser marking, label coding, MSD humidity-sensitive component packaging requirements

Master problem analysis tools: RCA, 8D, 5Why, DOE experimental design, SPC statistical process control, PFMEA, Control Plan

Proficient in Excel (including pivot tables and charts)

Understand customer packaging specifications and comprehend requirements for traceability of components and control of material prevention of mix-ups

Able to support production line in shift in case of abnormal or emergent cases

Able to handle pressure and solve problems on-site

Capable of cross-departmental communication and handling multiple tasks simultaneously

Bachelor Degree majoring in Materials Engineering, Mechanical Engineering, Electrical and Electronic Engineering, or Manufacturing Engineering

Fluent in English as the working language