Retail Customer Experience & Sales Associate

Watsons; Ayer Keroh; On-site; MYR 20,000 - 31,000; Full time

Job summary

Watsons Malaysia is seeking a customer-focused retail associate to join our team in Malaysia, Malacca, and Ayer Keroh. You will provide top-notch service, manage stock levels, and apply effective selling techniques to reach sales targets.

You will also perform cashier duties, promote Watson’s VIP Member Cards, and uphold our operations standards. The role requires pleasant personality, good communication, and flexibility to work weekends and public holidays.

Qualifications

• Pleasant personality with good communication skills.
• Must possess PMR/SPM/STPM/“A” Level/Pre-U or professional certificate.
• Good interpersonal & follow-up skills; adaptable and result oriented.
• Able to work retail hours including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate stock levels to ensure adequate availability.
• Use correct selling techniques to meet sales targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Customer service

Communication

Interpersonal skills

Retail adaptability

Education

PMR/SPM/STPM/A Level/Pre-U

Professional Certificate in any field

Job description

Watsons Malaysia is seeking a customer-focused retail associate to join our team in Malaysia, Malacca, and Ayer Keroh. You will provide top-notch service, manage stock levels, and apply effective selling techniques to reach sales targets.

You will also perform cashier duties, promote Watson’s VIP Member Cards, and uphold our operations standards. The role requires pleasant personality, good communication, and flexibility to work weekends and public holidays.