Retail Customer Experience Associate

Watsons Malaysia; Malaysia; On-site; MYR 28,000 - 39,000; Part time

Job summary

Watsons Malaysia is seeking energetic retail associates to deliver friendly service, manage stock levels, and promote Watson’s VIP Member Cards. This role requires a positive attitude, reliability, and flexible hours to cover weekends and public holidays.

Successful candidates will perform cashier duties, uphold Watson’s Operations Standards, and support sales targets while collaborating with teammates to ensure a smooth shopping experience for all customers.

Qualifications

• Pleasant personality and good communication skills.
• Able to work retail hours including weekends and public holidays.
• Good interpersonal and follow-up skills.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Good communication

Interpersonal skills

Follow-up skills

Education

PMR/PT3/SPM/STPM/"A" Level/Pre-U

Professional Certificate in any field

Job description

Watsons Malaysia is seeking energetic retail associates to deliver friendly service, manage stock levels, and promote Watson’s VIP Member Cards. This role requires a positive attitude, reliability, and flexible hours to cover weekends and public holidays.

Successful candidates will perform cashier duties, uphold Watson’s Operations Standards, and support sales targets while collaborating with teammates to ensure a smooth shopping experience for all customers.