Retail Branch Lead: Sales and Service Pro

BEAU COSMETIC SDN BHD; West Coast Division; Vor Ort; MYR 42.000 - 66.000; Vollzeit

Zusammenfassung

BEAU COSMETIC SDN BHD is seeking an experienced outlet supervisor/manager to oversee daily retail operations in Sabah. You will lead sales initiatives, manage staff scheduling, monitor performance, and ensure top-notch customer service.

You will also handle stock control, merchandising, and POS procedures while driving sales targets and reporting to management. Strong leadership, communication, and product knowledge are essential for success in this role.

Aufgaben

• Oversee and manage the daily operations of the retail outlet.
• Develop and execute sales strategies to achieve monthly sales targets.
• Monitor sales performance and prepare reports for management.
• Lead, supervise and motivate retail staff to meet targets.
• Prepare staff rosters and ensure adequate manpower.
• Monitor attendance, discipline and performance.
• Provide coaching and product knowledge training.
• Ensure excellent customer service and satisfaction.
• Handle customer complaints and enquiries professionally.
• Monitor stock levels and ensure product availability.
• Maintain visual merchandising and promotional displays.
• Ensure proper cash handling and POS procedures.
• Conduct regular outlet inspections to maintain standards.

Jobbeschreibung

BEAU COSMETIC SDN BHD is seeking an experienced outlet supervisor/manager to oversee daily retail operations in Sabah. You will lead sales initiatives, manage staff scheduling, monitor performance, and ensure top-notch customer service.

You will also handle stock control, merchandising, and POS procedures while driving sales targets and reporting to management. Strong leadership, communication, and product knowledge are essential for success in this role.