Retail Branch Leader & Customer Champion

Servay Evergreen Sdn Bhd; Kuala Penyu; Presencial; MYR 36.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and bonuses

Professional development and training

Supportive and collaborative work環境

Descripción de la vacante

Servay Evergreen Sdn Bhd in Sabah is seeking a Branch Supervisor to manage daily operations, mentor staff, and ensure excellent customer service. The ideal candidate will have leadership experience, budgeting awareness, and strong communication skills to maintain high standards in a fast-paced retail environment.

Responsibilities include policy compliance, handling inquiries, and coordinating with other branches to ensure seamless operations and exceptional customer experiences across the

Formación

• Minimum 1 year of experience in a supervisory role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Solid understanding of financial management and budgeting.
• Ability to analyze data and make informed decisions.
• Customer-focused with a commitment to delivering high-quality service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Responsabilidades

• Oversee the daily operations of the branch, ensuring efficiency and effectiveness.
• Supervise and mentor branch staff, providing guidance and support.
• Ensure high levels of customer satisfaction through excellent service.
• Maintain compliance with company policies, procedures, and regulatory requirements.
• Handle customer inquiries, complaints, and issues in a professional and timely manner.
• Coordinate with other branches and departments to ensure seamless operations.

Conocimientos

Leadership

Team management

Communication

Financial management

Data analysis

Customer service

Multi-tasking

Descripción del empleo

Servay Evergreen Sdn Bhd in Sabah is seeking a Branch Supervisor to manage daily operations, mentor staff, and ensure excellent customer service. The ideal candidate will have leadership experience, budgeting awareness, and strong communication skills to maintain high standards in a fast-paced retail environment.

Responsibilities include policy compliance, handling inquiries, and coordinating with other branches to ensure seamless operations and exceptional customer experiences across the