Retail Associate - The Campus Ampang (Contract)

adidas (Malaysia) Sdn. Bhd.; Ampang Jaya; Vor Ort; MYR 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Competitive hourly rate

Professional training

Dynamic, inclusive work environment

Contract extension potential

Zusammenfassung

adidas Malaysia Sdn. Bhd. is seeking a Retail Associate for The Campus Ampang on a 3-month contract basis. The role involves delivering exceptional customer service, driving sales, and upholding store standards on a full-time basis.

You will engage customers, provide product knowledge, process transactions, and maintain an organized store environment. Shift flexibility, including weekends/public holidays, is required.

Qualifikationen

• Retail experience in a fast-paced environment.
• Strong customer service skills with a genuine passion for helping customers.
• Proficiency in handling cash transactions and point-of-sale systems.

Aufgaben

• Greet customers warmly and provide expert product knowledge about adidas footwear, apparel, and accessories.
• Assist customers in finding products that meet their needs and preferences, offering styling advice and recommendations.
• Process transactions accurately and efficiently using the point-of-sale system.
• Maintain an organised, clean, and visually appealing retail environment through regular stock rotation, merchandising, and display management.
• Monitor stock levels and communicate with management regarding inventory needs and discrepancies.
• Achieve individual and team sales targets whilst maintaining high standards of customer service.
• Handle customer inquiries and complaints professionally, resolving issues to ensure customer satisfaction.
• Participate in store promotions and marketing initiatives to drive customer engagement.
• Follow adidas brand standards and company policies at all times.

Kenntnisse

Retail experience

Customer service

Cash handling

Team player

Communication skills

Jobbeschreibung

Retail Associate - The Campus Ampang (Contract)

We are seeking a Retail Associate to join the adidas team at our Mitsui location in Sepang, Selangor. This is a full-time position offered on a 3-month contract basis. As a Retail Associate, you will be the face of our brand, delivering exceptional customer service and driving sales whilst maintaining our store standards. This role is crucial in creating memorable shopping experiences that reflect adidas's commitment to quality, innovation, and customer satisfaction. You will work directly with customers on the shop floor, contributing to the achievement of store targets and the overall success of the retail operation.

About the role

Key responsibilities include:

• Greet customers warmly and provide expert product knowledge about adidas footwear, apparel, and accessories
• Assist customers in finding products that meet their needs and preferences, offering styling advice and recommendations
• Process transactions accurately and efficiently using the point-of-sale system
• Maintain an organised, clean, and visually appealing retail environment through regular stock rotation, merchandising, and display management
• Monitor stock levels and communicate with management regarding inventory needs and discrepancies
• Achieve individual and team sales targets whilst maintaining high standards of customer service
• Handle customer inquiries and complaints professionally, resolving issues to ensure customer satisfaction
• Participate in store promotions and marketing initiatives to drive customer engagement
• Follow adidas brand standards and company policies at all times

What we're looking for

• Previous retail experience in a fast-paced environment, preferably in sportswear or consumer products
• Strong customer service skills with a genuine passion for helping customers
• Excellent communication abilities and the capacity to work effectively as part of a team
• Ability to stand for extended periods and perform physical tasks such as lifting stock and rearranging displays
• Proficiency in handling cash transactions and point-of-sale systems
• A professional appearance and willingness to adhere to dress code standards
• Flexibility to work shifts, including weekends and public holidays as required
• Positive attitude, reliability, and strong work ethic
• Knowledge of adidas products or enthusiasm to learn about the brand is advantageous

What we offer

• Competitive hourly rate commensurate with experience
• Opportunity to develop retail and customer service skills in a globally recognized brand
• Professional training and support to help you succeed in the role
• A dynamic, inclusive work environment that values teamwork and customer focus
• Potential for contract extension or permanent position based on performance

About us

adidas is a global leader in sports footwear, apparel, and accessories, committed to supporting athletes and sports enthusiasts worldwide. Our mission is to be the best sports brand in the world, known for innovation, quality, and inspiration. At adidas, we believe in the power of sport to change lives. We foster a culture of excellence, creativity, and inclusivity, where every team member contributes to our success. Our retail stores are hubs where customers connect with our brand values and discover products that enhance their active lifestyles.

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.

We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done.

Come be a part of shaping the future together with us.

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.

We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done.

Come be a part of shaping the future together with us.