Retail Associate - AEON MALL Bukit Mertajam (Contract)

adidas (Malaysia) Sdn. Bhd.; Seberang Perai; On-site; MYR 33,000 - 47,000; Part time

Job summary

adidas (Malaysia) Sdn. Bhd. is seeking a Contract Retail Associate for AEON MALL Bukit Mertajam. The role focuses on meeting sales targets, delivering brand-aligned customer service, and representing the adidas Attitude and Values on the shop floor.

You will utilise product knowledge to communicate features and benefits, replenish merchandise, and support smooth store operations while adhering to policies and procedures. Training and development opportunities are available.

Qualifications

• Minimum 3 months of relevant working experience in a sports/fashion customer & commercial-focused retail environment.
• Basic numeracy, literacy and verbal communication skills.

Responsibilities

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
• Execute the Brand Customer Service standards to meet or exceed customers' expectations.
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers' needs and strengthen their connection to the Brand.
• Adhere to all established policies and procedures.
• Execute and maintain established Visual Merchandising and In-Store Communication standards.

Skills

Numeracy

Literacy

Verbal communication

Job description

Retail Associate - AEON MALL Bukit Mertajam (Contract)

Contribute to meeting or exceeding store sales and profit targets by:

Passionately inspiring consumer loyalty to the Brand

Effectively serving and selling to customers

Diligently executing store operations

KEY RESPONSIBILITIES:

Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.

Execute the Brand Customer Service standards to meet or exceed customers' expectations.

Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

Use Seasonal Brand and product knowledge effectively during sales interactions

Communicate product features and benefits and unique selling points clearly to address customers' needs and strengthen their connection to the Brand.

Adhere to all established policies and procedures.

Execute and maintain established Visual Merchandising and In-Store Communication standards.

Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor.

Complete cash register transactions quickly and accurately.

Minimize loss in both, the stockroom and the sales floor.

Perform all store operations in a safe, effective and efficient manner.

Collaborate productively and respectfully with team members.

Complete all applicable training programs and effectively apply the learning on the job.

Seek coaching and learning opportunities to improve your performance continually.

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

MINIMUM QUALIFICATIONS & REQUIREMENT:

minimum 3 months of relevant working experience in a sports/fashion customer & commercial-focused retail environment.

Basic numeracy, literacy and verbal communication skills.