Assistant Manager, Sales Planning & Operations (Contract)

adidas (Malaysia) Sdn. Bhd.; Petaling Jaya; On-site; MYR 70,000 - 100,000; Full time

Job summary

adidas (Malaysia) Sdn. Bhd. is seeking a Specialist to drive end-to-end order book execution for JD Sports across Southeast Asia, ensuring confirmed orders are converted into deliveries with accuracy and speed.

You will provide article-level visibility across six markets and coordinate with Country Customer Service, Order Book Fulfilment, Supply Chain and planning teams. The role focuses on improving conversion, reducing availability-related sales loss, and maintaining consistent order book and

Qualifications

• Strong understanding of wholesale order book, availability, allocation, inbound and delivery processes.
• Advanced Excel skills and data analysis capabilities.
• Experience with SAP and cross-functional coordination across teams.

Responsibilities

• Own the consolidated JD SEA order book view across six countries, from order placement through allocation, shipment and final delivery.
• Review and maintain the order book weekly at article level, ensuring quantities, delivery dates, availability and shipment status are accurate.
• Track order book conversion and proactively identify orders at risk of delay, cancellation or non-fulfilment.
• Work closely with Country Customer Service and Order Book Fulfilment teams to resolve blockers and maximize conversion of confirmed orders into net sales.
• Maintain detailed visibility of article-level availability, inbound phasing, confirmed delivery dates and short shipments.
• Conduct weekly availability reviews against the JD assortment and order book, identifying gaps early and driving recovery actions.
• Translate article-level supply and delivery information into an assortment-level view to understand the commercial impact of delays.
• Act as the operational interface between the SEA JD KAM team, JD Planning/Merchandising, Country Customer Service, Order Book Fulfilment, Supply Chain and Demand Planning.
• Track key execution KPIs including order book conversion, OTIF, fill rate, cancellations, late deliveries and availability.
• Provide weekly reporting and actionable insights to the JD KAM team on execution performance and key commercial risks.

Skills

Wholesale order book

Availability

Inbound processes

Delivery processes

Excel

SAP

Cross-functional collaboration

Data analysis

Tools

SAP

Job description

This role is responsible for driving end-to-end order book execution for JD Sports across Southeast Asia, ensuring confirmed orders are converted into deliveries with maximum availability, accuracy and speed. Working as part of the SEA JD Key Account Management team, the Specialist will provide article-level visibility of the JD order book, inbound, availability and delivery status across six markets, proactively identifying risks and driving resolution together with Country Customer Service, Order Book Fulfilment, Supply Chain and JD planning and merchandising teams. A key focus of the role is to improve order book conversion and reduce availability-related sales loss by establishing consistent order book and inbound management processes across SEA. The Specialist will act as the operational link between adidas and JD, ensuring both teams have a clear and aligned view of what will ship, what will land, what is delayed and what requires action.

Key responsibilities

Own the consolidated JD SEA order book view across six countries, from order placement through allocation, shipment and final delivery

Review and maintain the order book weekly at article level, ensuring quantities, delivery dates, availability and shipment status are accurate

Track order book conversion and proactively identify orders at risk of delay, cancellation or non-fulfilment

Work closely with Country Customer Service and Order Book Fulfilment teams to resolve blockers and maximize conversion of confirmed orders into net sales

Maintain detailed visibility of article-level availability, inbound phasing, confirmed delivery dates and short shipments

Conduct weekly availability reviews against the JD assortment and order book, identifying gaps early and driving recovery actions

Translate article-level supply and delivery information into an assortment-level view to understand the commercial impact of delays

Act as the operational interface between the SEA JD KAM team, JD Planning/Merchandising, Country Customer Service, Order Book Fulfilment, Supply Chain and Demand Planning

Track key execution KPIs including order book conversion, OTIF, fill rate, cancellations, late deliveries and availability

Provide weekly reporting and actionable insights to the JD KAM team on execution performance and key commercial risks

About you

Strong understanding of wholesale order book, availability, allocation, inbound and delivery processes

Strong analytical capability and ability to work accurately with high-volume, article-level data

Advanced Excel skills; SAP knowledge strongly preferred

Strong follow-up discipline and ability to drive issues through to resolution across multiple stakeholders

Ability to connect operational detail with commercial impact

Highly structured, detail-oriented and able to manage multiple countries and deadlines simultaneously

2–5 years of experience in sales operations, order management, supply chain, wholesale operations, customer operations or planning

Experience managing order books, inbound, availability or fulfilment in a multi-market environment preferred

Experience in sportswear, fashion, footwear, retail or FMCG preferred

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.

We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done.

Come be a part of shaping the future together with us.

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.

We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done.

Come be a part of shaping the future together with us.

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession.

We’ve been doing this for more than 65 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done.

Come be a part of shaping the future together with us.

What can I earn as an Assistant Sales Manager