Retail Associate - Paradigm

FAST RETAILING CO., LTD.; Selangor; On-site; MYR 22,000 - 36,000; Full time

Job summary

Uniqlo Malaysia is seeking a customer-focused Retail Associate in Selangor to warmly welcome shoppers and keep the store prepared for a seamless experience.

You will greet customers, share product knowledge, assist with fittings and purchases, and work as part of a team under the training plan. Flexibility to work weekends and holidays is required; strong English and professional appearance are essential.

Qualifications

• Customer service-oriented mindset and ability to greet customers.
• Good command of English for reading and writing.
• Willingness to work in shifts, including weekends and public holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Proactive, honest, and with strong integrity.

Responsibilities

• Prepare the store for customers' shopping experience.
• Perform simple cleaning at merchandise fixtures, check stock and replenish as needed.
• Greet customers with a smile and offer baskets.
• Assist customers with product selections and advise on wear.
• Be a product specialist and learn about features and benefits.
• Follow training plan and self-learn on products and services.
• Ask supervisors when in doubt and take ownership of products.

Skills

Customer service

English communication

Team player

Shift work

Inventory/stocking

Education

Diploma / Bachelor degree

Job description

Responsibilities:

• Prepare the store for customers' shopping experience.
• You are expected to perform some simple cleaning at our merchandise fixtures, check stock and replenish necessarily.
• Greet customers with a smile and offer basket.
• Be of service by offering your assistance to product and advise to wear them.
• Be our product specialist.
• Follow company's training plan and take initiative for self-learning on our products and services.
• Check and ask superior when in doubt.
• Take ownership of products under your responsibility.
• Understand the items selling point, challenges and propose ideas to improve for customers' buying.
• Respect the working environment and your colleagues.
• Be polite, a team player and respect space of one another.
• No gossip and small talks that may hurt feelings of others.

Requirements:

• Required education: Diploma/ Bachelor Degree and above.
• Good in English (in terms of communication, reading and writing).
• Flexible to work on shift basis, including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and possess initiative.
• Have strong integrity, discipline, and honesty at all times.

Uniqlo Malaysia was established in June 2010 as a joint between Fast Retailing Co.Ltd and Wing Tai Clothing Sdn Bhd (formerly known as 'DNP Clothing Sdn Bhd'). The venture launched its 1st store at Fahrenheit88 in November 2010.