Retail Associate - MyTown

FAST RETAILING CO., LTD.; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

Uniqlo Malaysia in Kuala Lumpur is seeking a friendly store associate to welcome customers, assist with products, and maintain an inviting shopping environment.

You will greet shoppers, provide baskets, and act as a product specialist, while following training plans and taking initiative to learn about our range.

Qualifications

• Diploma or degree or higher.
• Good English communication, reading and writing.
• Willing to work on shift, including weekends and public holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and proactive.
• Integrity, discipline and honesty.

Responsibilities

• Prepare the store for customers' shopping experience.
• Greet customers with a smile and offer baskets.
• Serve customers, advise on products, and promote wearables.
• Be a product specialist and learn about items.
• Follow training plan and self-learning on products.
• Respect colleagues, maintain a clean store environment.
• Take ownership of products and understand selling points.

Skills

English proficiency

Customer service

Team player

Communication skills

Initiative

Integrity

Education

Diploma or Bachelor's degree

Job description

Responsibilities:

• Prepare the store for customers' shopping experience.
• You are expected to perform some simple cleaning at our merchandise fixtures, check stock and replenish necessarily.
• Greet customers with a smile and offer basket.
• Be of service by offering your assistance to product and advise to wear them.
• Be our product specialist.
• Follow company's training plan and take initiative for self-learning on our products and services.
• Check and ask superior when in doubt.
• Take ownership of products under your responsibility.
• Understand the items selling point, challenges and propose ideas to improve for customers' buying.
• Respect the working environment and your colleagues.
• Be polite, a team player and respect space of one another.
• No gossip and small talks that may hurt feelings of others.

Requirements:

• Required education: Diploma/ Bachelor Degree and above.
• Good in English (in terms of communication, reading and writing).
• Flexible to work on shift basis, including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and possess initiative.
• Have strong integrity, discipline, and honesty at all times.

Uniqlo Malaysia was established in June 2010 as a joint between Fast Retailing Co.Ltd and Wing Tai Clothing Sdn Bhd (formerly known as 'DNP Clothing Sdn Bhd'). The venture launched its 1st store at Fahrenheit88 in November 2010.