Retail Associate - Sunway Putra Mall

FAST RETAILING CO., LTD.; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Job summary

Uniqlo Malaysia is hiring a store associate to welcome customers, assist with product selection and maintain a clean, organized shop floor. You will greet shoppers with a smile, offer baskets, and provide friendly, helpful service.

The role requires a diploma or degree, good English, and willingness to work shifts including weekends and public holidays. You will learn through our training plan, become a product specialist, and contribute to a positive team environment.

Qualifications

• Diploma/ Bachelor’s degree or above required.
• Good in English (communication, reading and writing).
• Flexible to work on shifts including weekends and public holidays.
• Customer oriented, team player with initiative.

Responsibilities

• Prepare the store for customers and greet shoppers.
• Check stock and perform cleaning at merchandise fixtures; replenish as needed.
• Assist customers by advising on products and wearing them; act as product specialist.
• Follow training plan and take initiative for self-learning on products and services.
• Take ownership of products under your responsibility.
• Be respectful to colleagues and maintain a clean, welcoming environment.

Skills

Customer service

Team player

English communication

Education

Diploma/Bachelor's degree or above

Job description

Responsibilities:

• Prepare the store for customers' shopping experience.
• You are expected to perform some simple cleaning at our merchandise fixtures, check stock and replenish necessarily.
• Greet customers with a smile and offer basket.
• Be of service by offering your assistance to product and advise to wear them.
• Be our product specialist.
• Follow company's training plan and take initiative for self-learning on our products and services.
• Check and ask superior when in doubt.
• Take ownership of products under your responsibility.
• Understand the items selling point, challenges and propose ideas to improve for customers' buying.
• Respect the working environment and your colleagues.
• Be polite, a team player and respect space of one another.
• No gossip and small talks that may hurt feelings of others.

Requirements:

• Required education: Diploma/ Bachelor Degree and above.
• Good in English (in terms of communication, reading and writing).
• Flexible to work on shift basis, including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and possess initiative.
• Have strong integrity, discipline, and honesty at all times.

Uniqlo Malaysia was established in June 2010 as a joint between Fast Retailing Co.Ltd and Wing Tai Clothing Sdn Bhd (formerly known as 'DNP Clothing Sdn Bhd'). The venture launched its 1st store at Fahrenheit88 in November 2010.