Retail Associate - East Coast Mall

FAST RETAILING CO., LTD.; Malaysia; On-site; MYR 20,000 - 33,000; Full time

Job summary

Uniqlo Malaysia is seeking a store associate to prepare the shop for customers, greet shoppers, and assist with product knowledge. You will stock, replenish and ensure cleanliness while delivering a friendly and proactive service experience.

The role requires a Diploma or Bachelor degree, good English, and flexibility to work shifts including weekends and public holidays. The candidate should be customer oriented, a team player and demonstrate integrity.

Qualifications

• Diploma or Bachelor's degree or higher required.
• Strong English communication (reading/writing/listening).
• Flexible to work shifts, including weekends and public holidays.
• Pleasant, well-groomed and enjoy interacting with people.
• Customer oriented, team player with initiative and integrity.

Responsibilities

• Prepare the store for customers' shopping experience.
• Perform simple cleaning at merchandise fixtures, check stock and replenish as needed.
• Greet customers with a smile and offer baskets.
• Assist customers with product information and advice on wearing items.
• Be the product specialist and follow training plans to self-learn.
• Consult superior when in doubt and take ownership of products.
• Understand selling points, challenges and propose ideas to improve customer buying.
• Maintain respectful and collaborative work environment; avoid gossip.

Skills

Customer service

Teamwork

Initiative

Integrity

English proficiency

Education

Diploma/Bachelor degree or above

Job description

Responsibilities:

• Prepare the store for customers' shopping experience.
• You are expected to perform some simple cleaning at our merchandise fixtures, check stock and replenish necessarily.
• Greet customers with a smile and offer basket.
• Be of service by offering your assistance to product and advise to wear them.
• Be our product specialist.
• Follow company's training plan and take initiative for self-learning on our products and services.
• Check and ask superior when in doubt.
• Take ownership of products under your responsibility.
• Understand the items selling point, challenges and propose ideas to improve for customers' buying.
• Respect the working environment and your colleagues.
• Be polite, a team player and respect space of one another.
• No gossip and small talks that may hurt feelings of others.

Requirements:

• Required education: Diploma/ Bachelor Degree and above.
• Good in English (in terms of communication, reading and writing).
• Flexible to work on shift basis, including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and possess initiative.
• Have strong integrity, discipline, and honesty at all times.

Uniqlo Malaysia was established in June 2010 as a joint between Fast Retailing Co.Ltd and Wing Tai Clothing Sdn Bhd (formerly known as 'DNP Clothing Sdn Bhd'). The venture launched its 1st store at Fahrenheit88 in November 2010.