Retail Associate - One Utama

FAST RETAILING CO., LTD.; Malaysia; On-site; MYR 22,000 - 36,000; Full time

Job summary

Uniqlo Malaysia is seeking a customer-focused store associate to prepare the shopping environment, welcome customers, and assist with product advice. You will become a product specialist, ensuring stock is replenished and displays are clean while upholding company training and standards.

Strong English, integrity, and teamwork are essential for success in this role. The position requires flexibility to work shifts, including weekends and public holidays, and a professional, well-groomed

Qualifications

• Diploma or Bachelor's degree required.
• Proficient in English (reading, writing, and speaking).
• Flexible to work on shifts, including weekends and public holidays.
• Well-groomed and enjoy interacting with people.
• Customer oriented, team player, and shows initiative.
• Demonstrates integrity, discipline and honesty.

Responsibilities

• Prepare the store for customers' shopping experience.
• Clean at merchandise fixtures and check stock, replenish as needed.
• Greet customers with a smile and offer a basket.
• Assist customers with product information and advise on wear.
• Be the product specialist for store items.
• Follow training plan and take initiative for self-learning on products and services.
• Check with a supervisor if in doubt.
• Take ownership of products under responsibility.
• Understand item selling points, challenges and suggest improvements for customers.
• Respect the working environment and colleagues.
• Be polite, a team player and respect others' space.
• Avoid gossip or small talks that could hurt colleagues.

Skills

English proficiency

Education

Diploma/Bachelor degree

Job description

Responsibilities:

• Prepare the store for customers' shopping experience.
• You are expected to perform some simple cleaning at our merchandise fixtures, check stock and replenish necessarily.
• Greet customers with a smile and offer basket.
• Be of service by offering your assistance to product and advise to wear them.
• Be our product specialist.
• Follow company's training plan and take initiative for self-learning on our products and services.
• Check and ask superior when in doubt.
• Take ownership of products under your responsibility.
• Understand the items selling point, challenges and propose ideas to improve for customers' buying.
• Respect the working environment and your colleagues.
• Be polite, a team player and respect space of one another.
• No gossip and small talks that may hurt feelings of others.

Requirements:

• Required education: Diploma/ Bachelor Degree and above.
• Good in English (in terms of communication, reading and writing).
• Flexible to work on shift basis, including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and possess initiative.
• Have strong integrity, discipline, and honesty at all times.

Uniqlo Malaysia was established in June 2010 as a joint between Fast Retailing Co.Ltd and Wing Tai Clothing Sdn Bhd (formerly known as 'DNP Clothing Sdn Bhd'). The venture launched its 1st store at Fahrenheit88 in November 2010.