Retail Associate - Vivacity Megamall

FAST RETAILING CO., LTD.; West Coast Division; On-site; MYR 27,000 - 40,000; Full time

Job summary

FAST RETAILING CO., LTD. operates Uniqlo stores in Malaysia seeking a friendly, customer‑focused sales associate to greet shoppers, answer questions and assist with product selection.

You will be trained as a product specialist, maintain store presentation, handle stock replenishment and work on shifts, including weekends and public holidays, in a team‑oriented environment.

Qualifications

• Diploma or bachelor degree or higher required.
• Good written and spoken English.
• Willing to work on shifts, including weekends and public holidays.
• Pleasant, well-groomed and enjoys interacting with people.
• Customer-oriented, team player with initiative.
• Strong integrity, discipline and honesty.

Responsibilities

• Prepare the store for customers and maintain shopping flow.
• Greet customers, offer baskets, and assist with product advice.
• Be the product specialist and follow company training plans.
• Check stock, replenish merchandise and own products.
• Understand selling points and propose ideas to improve buying experience.
• Maintain a respectful, collaborative team environment.

Skills

Customer service

English communication

Team player

Initiative

Education

Diploma / Bachelor Degree

Job description

Responsibilities:

• Prepare the store for customers' shopping experience.
• You are expected to perform some simple cleaning at our merchandise fixtures, check stock and replenish necessarily.
• Greet customers with a smile and offer basket.
• Be of service by offering your assistance to product and advise to wear them.
• Be our product specialist.
• Follow company's training plan and take initiative for self-learning on our products and services.
• Check and ask superior when in doubt.
• Take ownership of products under your responsibility.
• Understand the items selling point, challenges and propose ideas to improve for customers' buying.
• Respect the working environment and your colleagues.
• Be polite, a team player and respect space of one another.
• No gossip and small talks that may hurt feelings of others.

Requirements:

• Required education: Diploma/ Bachelor Degree and above.
• Good in English (in terms of communication, reading and writing).
• Flexible to work on shift basis, including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and possess initiative.
• Have strong integrity, discipline, and honesty at all times.

Uniqlo Malaysia was established in June 2010 as a joint between Fast Retailing Co.Ltd and Wing Tai Clothing Sdn Bhd (formerly known as 'DNP Clothing Sdn Bhd'). The venture launched its 1st store at Fahrenheit88 in November 2010.