Retail Associate - Fahrenheit 88

FAST RETAILING CO., LTD.; Malaysia; On-site; MYR 28,000 - 39,000; Full time

Job summary

Uniqlo Malaysia is hiring for a customer-focused staff member to prepare the store, greet customers, and assist with product recommendations. You will maintain merchandise displays, check stock, and ensure clean and welcoming shopping spaces.

The role requires good English, a diploma or bachelor’s degree, and a willingness to work on a shift basis including weekends and public holidays. We value integrity, teamwork, and a proactive attitude.

Qualifications

• Required education: Diploma/ Bachelor Degree and above.
• Good in English (communication, reading and writing).
• Flexible to work on shift basis, including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and possess initiative.
• Have strong integrity, discipline, and honesty at all times.

Responsibilities

• Prepare the store for customers' shopping experience.
• Perform cleaning at merchandise fixtures, check stock and replenish as needed.
• Greet customers with a smile and offer a basket.
• Assist customers with product advice and wear recommendations.
• Be the product specialist and learn about offerings.
• Follow training plan and take initiative for self-learning on products and services.
• Check with supervisor when in doubt and take ownership of products.
• Understand items' selling points, challenges and propose ideas to improve for customers' buying.
• Respect the working environment and colleagues; be a team player.
• Avoid gossip and maintain respectful, professional conduct.

Skills

Customer service

Team player

Initiative

English communication

Interpersonal skills

Education

Diploma/ Bachelor degree

Job description

Responsibilities:

• Prepare the store for customers' shopping experience.
• You are expected to perform some simple cleaning at our merchandise fixtures, check stock and replenish necessarily.
• Greet customers with a smile and offer basket.
• Be of service by offering your assistance to product and advise to wear them.
• Be our product specialist.
• Follow company's training plan and take initiative for self-learning on our products and services.
• Check and ask superior when in doubt.
• Take ownership of products under your responsibility.
• Understand the items selling point, challenges and propose ideas to improve for customers' buying.
• Respect the working environment and your colleagues.
• Be polite, a team player and respect space of one another.
• No gossip and small talks that may hurt feelings of others.

Requirements:

• Required education: Diploma/ Bachelor Degree and above.
• Good in English (in terms of communication, reading and writing).
• Flexible to work on shift basis, including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and possess initiative.
• Have strong integrity, discipline, and honesty at all times.

Uniqlo Malaysia was established in June 2010 as a joint between Fast Retailing Co.Ltd and Wing Tai Clothing Sdn Bhd (formerly known as 'DNP Clothing Sdn Bhd'). The venture launched its 1st store at Fahrenheit88 in November 2010.