Retail Associate - Alamanda

FAST RETAILING CO., LTD.; Putrajaya; On-site; MYR 26,000 - 33,000; Full time

Job summary

Uniqlo Malaysia is looking for a customer-oriented retail associate to prepare stores for customers, assist with product selection, and provide wear guidance. You will act as a product specialist, follow training plans, and maintain a positive, respectful team environment.

Flexible shifts, including weekends and holidays, are required. Ideal candidates possess a diploma or bachelor degree, strong English, and a proactive, honest attitude to learn and support customers in a fast-paced retail

Qualifications

• Diploma or Bachelor degree or above.
• Strong English communication (reading, writing, speaking).
• Flexible to work on a shift basis, including weekends and public holidays.
• Pleasant, well-groomed and enjoys interacting with people.
• Customer oriented, a good team player with initiative and integrity.

Responsibilities

• Prepare the store to welcome customers and create a pleasant shopping experience.
• Perform light cleaning at merchandise fixtures, check stock and replenish as needed.
• Greet customers with a smile and offer baskets to assist shopping.
• Assist customers with product selection and provide wear advice.
• Become the product specialist for store offerings.
• Follow training plans and take initiative to self-learn on products and services.
• Check with a supervisor when uncertain and take ownership of assigned products.
• Understand selling points and challenges, proposing ideas to improve customer buying.
• Respect the working environment and colleagues; be polite and a team player.
• Avoid gossip and maintain respectful interactions with others.

Skills

English proficiency

Customer service

Team player

Initiative

Integrity

Education

Diploma/Bachelor Degree and above

Job description

Responsibilities:

• Prepare the store for customers' shopping experience.
• You are expected to perform some simple cleaning at our merchandise fixtures, check stock and replenish necessarily.
• Greet customers with a smile and offer basket.
• Be of service by offering your assistance to product and advise to wear them.
• Be our product specialist.
• Follow company's training plan and take initiative for self-learning on our products and services.
• Check and ask superior when in doubt.
• Take ownership of products under your responsibility.
• Understand the items selling point, challenges and propose ideas to improve for customers' buying.
• Respect the working environment and your colleagues.
• Be polite, a team player and respect space of one another.
• No gossip and small talks that may hurt feelings of others.

Requirements:

• Required education: Diploma/ Bachelor Degree and above.
• Good in English (in terms of communication, reading and writing).
• Flexible to work on shift basis, including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and possess initiative.
• Have strong integrity, discipline, and honesty at all times.

Uniqlo Malaysia was established in June 2010 as a joint between Fast Retailing Co.Ltd and Wing Tai Clothing Sdn Bhd (formerly known as 'DNP Clothing Sdn Bhd'). The venture launched its 1st store at Fahrenheit88 in November 2010.