Retail Associate - AEON Mall Shah Alam

FAST RETAILING CO., LTD.; Shah Alam; On-site; MYR 28,000 - 39,000; Full time

Job summary

Uniqlo Malaysia is hiring sales associates to welcome customers, present merchandise and assist with purchases in a fast-paced retail setting. You will learn product details, share fashion advice and ensure an exceptional shopping experience while maintaining store standards.

Successful candidates communicate well in English, work well in a team, and adapt to shift schedules including weekends and public holidays.

Qualifications

• Diploma or Bachelor degree or above is required.
• Good level of English for communication, reading and writing.
• Flexible to work on shift basis, including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed and enjoy interacting with people.
• Customer oriented, team player and proactive.
• Demonstrates integrity, discipline and honesty at all times.

Responsibilities

• Prepare the store for customers' shopping experience and greet them with a smile.
• Perform light cleaning at merchandise fixtures, check stock and replenish as needed.
• Be a product specialist and advise customers on wearability and features.
• Follow company training plan and take initiative for self-learning on products and services.
• Take ownership of products under your responsibility and consult superior when in doubt.
• Respect the working environment and collaborate respectfully with colleagues.

Skills

English proficiency

Customer service

Education

Diploma / Bachelor degree

Job description

Responsibilities:

• Prepare the store for customers' shopping experience.
• You are expected to perform some simple cleaning at our merchandise fixtures, check stock and replenish necessarily.
• Greet customers with a smile and offer basket.
• Be of service by offering your assistance to product and advise to wear them.
• Be our product specialist.
• Follow company's training plan and take initiative for self-learning on our products and services.
• Check and ask superior when in doubt.
• Take ownership of products under your responsibility.
• Understand the items selling point, challenges and propose ideas to improve for customers' buying.
• Respect the working environment and your colleagues.
• Be polite, a team player and respect space of one another.
• No gossip and small talks that may hurt feelings of others.

Requirements:

• Required education: Diploma/ Bachelor Degree and above.
• Good in English (in terms of communication, reading and writing).
• Flexible to work on shift basis, including Saturdays, Sundays and Public Holidays.
• Pleasant, well-groomed, and enjoy interacting with people.
• Customer oriented, team player, and possess initiative.
• Have strong integrity, discipline, and honesty at all times.

Uniqlo Malaysia was established in June 2010 as a joint between Fast Retailing Co.Ltd and Wing Tai Clothing Sdn Bhd (formerly known as 'DNP Clothing Sdn Bhd'). The venture launched its 1st store at Fahrenheit88 in November 2010.